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Transportation Training Supervisor Resume Example

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TRANSPORTATION TRAINING SUPERVISOR
Summary

Over 30 years of experience in transportation, with emphasis in streamlining processes, maintaining compliance, improving customer satisfaction, while reducing costs and risk exposures.

Driver, seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and driver training management skills to maintain freight quality and integrity.

Skills
  • DOT Federal Compliance
  • Driver Random Pull
  • Dispatching
  • Flexible Scheduling
  • Report Generation
  • Time Management
  • Process Improvement
  • Strong Interpersonal and Organizational Skills
  • Multi-tasking
  • Developing Employees
  • Quick Learner
  • Team Building
  • Interpersonal, Microsoft Office, SOP
  • Customer satisfaction, Time Management
  • Customer Service
  • Process Improvement and Streamline
  • Quick Learner
  • Training activity management
  • Training leadership
  • Training strategies
  • Training regimens
  • Talent acquisition and training
  • Restraining techniques
  • Job readiness training
  • Consulting supervisors
  • Onboarding and training
  • Training exercises
  • Team leadership, training and development
  • PeopleNet Knowledge/ ELD Logs
Experience
Fuel Delivery Services Inc. | Stockton, CATransportation Training Supervisor01/2014 - Current
  • Oversaw the execution of the day-to-day scheduling and dispatching activities for 185 drivers.
  • Identified and executed operational improvements in meeting transportation cost standards and economical shipping practices.
  • Evaluated operational records and made scheduling adjustments to maximize route and time efficiencies while meeting customer expectations.
  • Monitored department performance data and route exceptions to improve the accuracy of assumptions used for scheduling, reducing costs, and exceeding customer service and operational goals.
  • Conducted incident investigations and mitigation trainings to reduce operational risk exposures.
  • Gathered and submitted requested materials by the DOT audits.
  • Administered the driver compliance program and working with FADV to automate the driver compliance tracking, including implementation of an in house system.
  • Ensure driver logs were completed and accurate.
  • Contributed to customer satisfactions scores by contacting customers prior to delivery to confirm and coordinate delivery schedules.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated with others to discuss new route efficient opportunities.
  • Recognized by management for providing exceptional customer service.
Fuel Delivery Services | Stockton, CADelivery Driver01/2012 - 01/2014
  • Ensure driver logs were completed and accurate.
  • Contributed to customer satisfactions scores by contacting customers prior to delivery to confirm and coordinate delivery schedules.
  • Presented customers with bills and receipts for goods delivered.
  • Operated delivery vehicles 5 days per week, averaging 1750 miles on road and 20-30 customers served.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Maintained solid connections with established customers to promote new products.
  • Went 30 years operating motor vehicles with zero accident.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Serrado Trucking | Modesto, CAOwner/Operator Truck Driver01/2011 - 12/2011
  • Operated a walking floor trailer delivering feed to dairy's.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Balanced and handled expense accounts for each trip.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Loaded, balanced and secured product to safely transport goods.
  • Conducting pre-inspections to keep trucks reliable and well-maintained.
  • Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
Boyett Petroleum | Modesto, CADelivery Driver05/1995 - 01/2011
  • Ensure driver logs were completed and accurate.
  • Contributed to customer satisfactions scores by contacting customers prior to delivery to confirm and coordinate delivery schedules.
  • Presented customers with bills and receipts for goods delivered.
  • Operated delivery vehicles 5 days per week, averaging 850 miles serviced 20 customers per week.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Maintained solid connections with established customers to promote new products
  • Operate vehicle with zero accidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Safely operated and maintained heavy equipment
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Education and Training
Modesto High School | Modesto, CAHigh School Diploma06/1989
Certifications

Certified Smith System Trainer

Certified Driver Trainer (CA Trucking Association)

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Resume Overview

Companies Worked For:

  • Fuel Delivery Services Inc.
  • Fuel Delivery Services
  • Serrado Trucking
  • Boyett Petroleum

School Attended

  • Modesto High School

Job Titles Held:

  • Transportation Training Supervisor
  • Delivery Driver
  • Owner/Operator Truck Driver

Degrees

  • High School Diploma

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