transportation supervisor resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
11 years' experience filling managerial roles, with 9 years specifically in K-12/collegiate management, possessing strong team leadership and personnel management skills, and ardently committed to safety and operational excellence
  • Project coordination
  • Schedule management
  • Deadline-oriented
  • Customer service
  • Meticulous attention to detail
  • Microsoft Office
  • Strong problem solver
  • Professional and mature
01/2012 to Current
  • Primarily responsible for management of the UAA transportation department, including on campus shuttle services, (servicing 100,000 riders annually), coupled with charter scheduling and rental equipment coordination.
  • Seawolf Shuttle Administration - supervise 11 staff, soft ledger accounting, ridership reporting, including resolution of customer service issues;.
  • Staff supervision - hiring, coaching and training, discipline, work assignments, route report auditing and route coverage, while working within the parameters of the Local 6070 contract;.
  • Driver training and compliance - safety, regulatory, customer service (FSCM, DOT);.
  • GPS system contract management;.
  • Collaborate with administrators, faculty and student body for service improvements and efficiencies;.
  • Fuel depot operation management, including fuel card system, billing and incremental adjustments to fuel cost customer service;.
  • Motor Pool and Charter scheduling and marketing;.
  • Maintain/develop social media outlets and departmental website Major Projects.
  • Participated in the implementation of UAA-Facilities & Operations work management system by directly assisting IT with data reconciliation, corrections to asset data and financials pertaining to the Motor Pool and Charter segments of AIM data management software application.
  • Implementation of safe driver training which lead to team realizing annual/mileage accident free milestones.
01/2008 to 01/2012
  • Managed the transportation operations for 37 schools, servicing over 23,000 students.
  • Responsible for daily operations associated with student transportation, including route coverage assignments;.
  • Directly supervised 190 union drivers, 60 contract drivers and 6 support staff;.
  • Acted on the Transportation Director's behalf in his absence;.
  • Resolved parent/school administration issues;.
  • Accountable for driver training, new hire training; ensuring DOT and Indiana Department of Education regulatory compliance;.
  • Participate in union and vendor contract negotiations;.
  • Selected by Director to become a member of Safety and Security Committee;.
  • Annual budget and fleet replacement planning with department Director;.
  • Maintain operational scorecards and metrics pertaining to absenteeism; accidents; training; extra trip billable hours/mileage;.
  • Member of the School Transportation Association of Indiana Major Projects.
  • Established procedures, guidelines and standards for post-accident investigations and, driver retraining program.
  • EVSC experienced an increasing trend in school bus accidents for 2007 (35), 2008 (37) and 2009 (49).
  • 2010 program implementation reflected a decrease from 49 accidents to 25 within the first year.
  • Safe driver program successfully effected with positive workforce feedback.
01/2001 to 01/2008
  • Managed 140 industrial, mine, and commercial environmental accounts, including national accounts, in southwest Indiana and western Kentucky.
  • Responsible for achieving sales profitability and revenue goals by analyzing customer hazardous and nonhazardous waste disposal needs while adhering to customer waste minimization and disposal policies, and strictly maintaining EPA and DOT regulatory guidelines;.
  • On-site project manager, supervising third-party vendors performing reclamation, lab packing, bulk waste or hazardous vacuum services;.
  • On-site supervisor of 7 service drivers; secondary supervisor of 2 office staff;.
  • Performed physical sampling of waste, paper-profiling and lab shipments;.
  • Responsible for managing influx of fleet and common carrier vehicles delivering products and removing hazardous/non-hazardous wastes and materials from the 10-day transfer facility;.
  • Responsible for monthly Environmental Health and Safety reporting;.
  • Responsible for daily drum and bulk waste reconciliations;.
  • Utilized daily the HR/Training, Inventory and Accounting SAP modules Major Projects/Achievements.
  • Branch Compliance - Due to noticeable accuracies regarding waste tracking and compliance during my administrative tenure, the facility was selected to participate in four corporate pilot programs and continually audited within standard (including EPA and ISO14001).
  • Top Performer - 2007, 2008 consistent top performer maintaining 3rd and 4th ranking in overall mid-west district sales.
  • Based on my commitment to policy adherence and close monitoring of service performance I was able to close exclusive service agreements with GE Motors, GE Aircraft, ISP Chemical, Degussa Corporation, Daramic, and Barton Brands - accounting for some $680K in annual reoccurring disposal sales and equipment services.
01/1995 to 01/2001
WEB TEAM CONSULTANT & Executive Assistant to Senior Vice President Atlas World Group City, STATE,
  • Responsible for establishing design and content standards for the corporate inter and intranet sites;.
  • Completed content edits for grammatical accuracies and layout placements;.
  • Responsible for budgetary planning for the administrative department and assisted SVP with planning for six sub-departments;.
  • Worked closely with Corporate Communications on printed publication, again including content edits and proof-reading;.
  • Worked closely with the Agent Trainer on curriculum development for newly acquired agents and their sales staff Major Projects.
  • With limited transportation experience being assigned to the Web Design Team for the 3rd largest van line in the US was not only professionally rewarding, but an enormous learning experience relating to Truck-Load, Less-Than-Truck-Load, Household Good, and Specialized Goods transportation services.
Expected in 2017 to to
Associate of Arts: Liberal Arts
University of Alaska - Anchorage, AK
Completing final 6 credits in fall semester 2017.
Expected in 2018 to to
Associate of Science: General Business
University of Alaska - Anchorage, AK
Anticipate completion of final 3 credits in this degree program in the fall semester of 2018.
Administrative, AP/AR, billing, budget, coaching, contract management, contract negotiations, corporate communications, customer service, data management, hiring, HR, inventory, ISO, regulatory compliance, managing, policy and program implementation, proof-reading,  public relations, reporting, SAP, scheduling, staff supervision and training, transportation, website management.

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School Attended

  • University of Alaska
  • University of Alaska

Job Titles Held:

  • WEB TEAM CONSULTANT & Executive Assistant to Senior Vice President


  • Associate of Arts
  • Associate of Science

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