SEARCH

Transportation Supervisor Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
TRANSPORTATION SUPERVISOR
Professional Summary

Experienced production leader knowledgeable about practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Accomplished supervisor with experience managing and motivating professionals to achieve and surpass company targets. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflows. Equips employees to meet goals by building collaborative and skill-based culture. Talented on multiple levels offering over 25 years of experience and dedication to enhance employee satisfaction and business success. Diplomatic and friendly with strong dedication to employee training and satisfaction. Hardworking team player bringing necessary experience and knowledge to tackle any operations demand. Methodical individual consistently praised for diagnosing production needs and solving problems efficiently. Exceptionally talented at coordinating maintenance functions, analyzing procedures and recommending and implementing measures to improve production methods. Offering experience with in-depth knowledge of productivity strategies and ability to control expenses to deliver projects within budget. Highly committed professional with track record of reducing operating costs with maximum productivity. Manage activities during entire customer lifecycle including, acquisition, retention and support. Work directly with cross-functional teams including product, marketing, finance and operations. Contribute to continuous process improvement to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Award-winning Supervisor with over 25 years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments.

Skills
  • Training and Development
  • Conflict Resolution
  • Scheduling
  • Staff Management
  • Consulting
  • Training and mentoring
  • Team Building
  • Leadership
  • Food service team development
  • Medical appointments
  • Appointment scheduling
  • Setting appointments
  • Physician appointment scheduling
  • Appointment management
  • Appointment setting
  • Appointment scheduling proficiency
  • Scheduling appointments
  • Follow-up appointment scheduling
Work History
Transportation Supervisor07/2017 to 07/2020
San Angelo State Living Facility – San Angelo, TX
  • Conducted routine inspections of incoming materials to check quality compliance with established product specifications.
  • Applied strong leadership talents problem-solving skills to maintain team efficiency organize workflows to meet daily demand.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge customer demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Revitalized programs and operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Delegated tasks to others on grooming team.
  • Collaborated with office teams and outside departments to establish project guidelines and create unique productivity to drive profitability.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Identified individual employee's unique work styles and adapted management methods.
  • Provided supportive link between external customers and internal operations.
  • Supported codes to enforce regulations, laws and established policies throughout operational stages.
  • Prepared and managed work schedules, vacation and sick time accurately.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
  • Oversaw talented teams by actively communicating project information, remedying issues and delivering positive feedback.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Audited and documented all processes and procedures for new accounts department.
  • Mentored newly hired employees on equipment and developed training manual for all to use for reference purposes.
  • Interviewed, hired and trained new employees for position.
  • Maintained compliance with company policies, objectives and communication goals.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Set overall vision and provided team leadership.
  • Performed evaluations and reviews for employees.
  • Provided coaching and counseling to employees to encourage professional growth as well as meet short- and long-term goals.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Built, managed and coached in sourced and outsourced team, implementing training programs to improve efficiency and productivity.
  • Achieved 10% insurance referral activity from 183 clients.
  • Performed comprehensive risk assessments to devise cross-functional solutions for life insurance, annuities, health insurance, disability insurance and long-term care policies.
  • Determined functional status, activity, acuity and self-management levels to make proper care referrals.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Secured insurance authorizations rehabilitation facilities or long-term care placement.
  • Reduced health care costs by supporting insurance programs that offered low annual rates.
  • Sent treatment claims to insurance carriers the same day that patients received care.
  • Collaborated with managed care and insurance agencies to discuss data support medical necessity of services.
  • Observed and reported suspicious activity.
  • Supervised patient health parameters, including blood pressure, heart activity, blood oxygen saturation and breathing activity.
  • Monitored activity at store entrance to maintain clean environment and identify suspicious activity.
  • Educated residents and families regarding private insurance, Medicare, Medicaid, Veterans Administration and other possible sources of funding for required care.
  • Met cost of care budget for 9 consecutive years by negotiating rates with physicians and limiting health insurance unit costs.
  • Drove profitability by leveraging analytics to support clients with life, disability and long-term care insurance investments.
  • Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals.
  • Assigned therapies, ordered supplies and obtained equipment in alignment with care plan and approved Medicare and insurance guidelines.
  • Monitored social media activity and website traffic.
  • Produced monthly newsletters and updated activity calendars.
  • Monitored user comments and moderated activity.
  • Detected suspicious behavior and prevented illegal activity.
  • Created lesson, activity and field trip plans.
  • Took reports and investigated suspicious activity.
  • Monitored production and activity loss reports.
  • Maintained daily logs of shift activity.
  • Assisted director and controller with special projects.
  • Monitored school grounds and reported suspicious activity.
  • Drafted IT productivity reports to inform director.
  • Helped director with planning and completing shots.
  • Worked with merchandising director to update products.
  • Coordinated and issued insurance certificates.
  • Submitted claims to insurance companies.
  • Arranged documents for insurance claims.
  • Filed and submitted insurance claims.
  • Presented claims to insurance companies.
  • Arranged insurance for gallery pieces.
  • Developed life insurance and commercial insurance leads to meet monthly sales targets.
  • Recorded information according to insurance company requirements to maximize insurance coverage and reduce patient costs.
  • Monitored classroom activity to proactively resolve behavioral issues.
  • Aligned all financial activity with GAAP regulations and standards.
  • Maintained customer records to document communications and sales activity.
  • Alerted lower management of unsafe conditions, suspicious activity or incidents.
  • Accurately documented each activity for each patient in specified databases.
  • Transported clients to events and programs according to activity schedule.
  • Developed activity plans and instructional materials to assist with treatment.
  • Monitored certain activity to measure performance and prepare QA assessments.
  • Assisted with activity assessments and evaluations to develop curriculum.
  • Analyzed securities and insurance program registration documents.
  • Checked daily doctor schedules and verified insurance.
  • Trained surveillance observers to operate equipment and monitor activity.
  • Observed lobby activity to maintain safety of guests.
  • Checked patient information and insurance coverage.
  • Set up and maintained monthly educational activity calendars.
  • Monitored customer activity to assist quickly and prevent theft.
  • Resolved insurance rejections and other billing issues.
  • Researched and verified insurance policy coverage.
  • Suggested additional policies such as disability insurance.
  • Developed creative ideas and concepts in partnership with art director.
  • Scheduled staffing for multiple branch locations.
  • Directed specific questions to appropriate branch personnel.
  • Updated social media sites for admissions branch.
  • Prepared daily branch invoices.
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Monitored safe operations by conducting field safety audits.
  • Scheduled repair and preventive maintenance of vehicles and other equipment.
  • Resolved maintenance and repair issues for vehicles and equipment.
  • Demonstrated tasks to new hires and assigned to experienced workers for further training.
  • Maintained and verified time, transportation, financial, inventory and personnel records.
  • Verified that drivers completed required safety training and attended quarterly driver safety meetings.
  • Coordinated dispatching of 27 drivers to accomplish daily delivery requirements.
Chef Manager08/2011 to 07/2017
Belly Full Restaurant And Catering – Big Spring, TX
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training and skills.
  • Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training .
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Recruited and hired employees to build effective culinary team for annual revenue-producing restaurant .
  • Recruited and hired employees to build effective culinary team for annual revenue-producing restaurant .
  • Mentored more than 30 kitchen staff at all levels to prepare each for demanding roles.
  • Supervised and enhanced work of 20-person team producing more than 800 plates per day.
  • Kept labor at or below 25% to support business profit targets.
  • Modernized processes for kitchen staff, which reduced guest wait times and boosted daily output .
  • Evaluated inventory levels on basis and placed orders to restock items before supplies ran out.
  • Reduced food costs 16% by using seasonal ingredients, setting standards for portion size and minimizing waste.
  • Obtained fresh ingredients from local farms, including and effectively slashing grocery costs by 12%.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Collaborated with specialist and customers to create delicious meals for large banquets and events for up to 1500 people.
  • Collaborated with upper managment in production or modification of menus and selections.
  • Developed and cooked exciting, memorable dishes that brought new customers into establishment and bolstered restaurant revenues .
  • Directed specific questions to appropriate branch personnel.
  • Scheduled staffing for multiple branch locations.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Made continuous business adjustments to improve branch operations.
Regional Property Supervisor01/2001 to 06/2011
Vacation Homes And Rentals – Fort Worth, TX
  • Compiled maintenance and repair requests for submission to departments and reached out to local contractors for bid proposals.
  • Organized and participated in meetings on basis to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Managed operations and leasing of upscale community of nearly 250 executive apartment homes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Boosted occupancy 69% by leveraging market knowledge and successful promotional strategies.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Kept meticulous records of all correspondence between management and tenants.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Decreased operating costs by 30% by implementing cost control procedures.
  • Planned special events such as lotteries, dedications and project tours.
  • Assessed property compiled information and wrote reports regarding findings for submission.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Maintained sufficient number of units market-ready at all times.
  • Scheduled outside contractors for major maintenance issues.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Regularly updated asset management staff regarding leasing and property status.
  • Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
  • Maintained excellent customer relationships by adhering to "10 Pledges of Customer Service."
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
Education
Associate of Science: Developmental Psychology05/1991National Education Center- 1848 Madison
High School Diploma04/1987Los Angeles High School Of The Arts- Los Angeles, CA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • San Angelo State Living Facility
  • Belly Full Restaurant And Catering
  • Vacation Homes And Rentals

School Attended

  • National Education Center
  • Los Angeles High School Of The Arts

Job Titles Held:

  • Transportation Supervisor
  • Chef Manager
  • Regional Property Supervisor

Degrees

  • Associate of Science : Developmental Psychology 05/1991
    High School Diploma 04/1987

Similar Resumes

View All
TRANSPORTATION-SUPERVISOR-resume-sample

TRANSPORTATION SUPERVISOR

University of Alaska Anchorage

Anchorage, Alaska