Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Compassionate Youth Care Worker with 5 years background working with children and as companion in order to prevent risky behaviors. Adept at preparing, completing daily accurate reports and implementing various behavior modification techniques. Communicative and reliable with commitment to fostering environment which facilitates learning and behavioral management of youth in supportive manner.

Systematic IT professional proficient in network, project and emergency management. Installs hardware, patches software and configures internal systems. Complex problem-solver with top-notch planning and communication strengths.

  • Youth supervision
  • Group and individual sessions
  • Plan of action development
  • Culturally-sensitive
  • Abuse identification
  • Records maintenance
  • Decision-making
  • Project planning
  • Data management
  • Conflict resolution
  • Time management
  • Multitasking
  • Teambuilding
  • First Aid/CPR
  • Friendly, positive attitude
  • MS Office
  • Work ethic
  • Relationship building
  • Supervision
  • Working collaboratively
  • Software licenses and patches
  • Presentations
  • Project coordination
  • Document management
  • Permissions management
  • Hardware updates
  • Safety protocol
  • Network infrastructure updates
  • Application support
  • Technical issue analysis
  • Application installations
  • Troubleshooting and diagnostics
  • System updates
  • Specifications understanding
  • New program installations
Youth Care Worker, 05/2016 - Current
Florida United Methodist Children's Home Kissimmee, FL,
  • Conduct intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth in to the shelter.
  • Provide basic needs to youth upon arrival to the program (to include but not limited to: meal, clothing, hygiene products, shower and bedroom assignment).
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
  • Develop positive rapport with youth while serving as a role model to create a safe and caring environment.
  • Must ensure all forms and clients' services are properly completed in SWK’s web-based program (ETO) to ensure compliance with state and federal requirements.
  • Assist with the planning and coordination of special educational events (to include but not limited to: spelling bee, science fair), acculturation activities (Cesar Chavez Day, Thanksgiving, Chinese New Year, Holi-Festival of Colors, 16th of September), educational (to include but not limited to: visits to museums) and recreational outings (to include but not limited to: movies, park, amusement parks), assist in the coordination of student council activities and other meaningful experiences for SWK youth which promotes volunteerism and learning.
  • Provide vocational courses and curriculum in a subject area approved by the program director or designees that introduces youth to career choices.
  • Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Director or designee as required by state and federal requirements.
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
  • Observe, report and document identified behavior patterns and required information that merit documentation such as: Elevated supervision forms, close observations, food logs, sleep logs and bed check logs.
  • May be asked to tend to infants and toddlers in a childcare setting. Perform a variety of tasks to include but not limited to: dressing, feeding, bathing, and overseeing toddler’s play. (Only for region programs with children from 0-17 years of age)

Transportation Specialist Escort, 09/2016 - 02/2021
Education First Panama City, FL,
  • Transferring physical custody of Unaccompanied Minor from the assigned place of performance to ORR shelter or to a sponsor via ground or air methods of transportation (charter or commercial carrier).
  • Provide direct supervision of children in-transit, and maintain line-of-sight supervision at all times.
  • Maintain current training requirements in accordance ORR policies and procedures for direct care standards.
  • Seeking or coordinating medical care if Unaccompanied Minor becomes ill while in transit.
  • Provide meals or snacks to Unaccompanied Minor while in transit.
  • Retain and transmit the Unaccompanied Minor’s transport documents, personal property, and prescription medication.
  • Verify the identity of the sponsor prior to the sponsor taking physical custody of the Unaccompanied Minor.
  • Able to react to change productively and handle other essential tasks as assigned
High School Math Teacher, 02/2013 - 05/2015
Spring Education Group Los Gatos, CA,
  • Maintained classroom environment conducive to learning and appropriate for maturity and interests of students.
  • Created detailed lesson plans for students on various subject matters, including linear algebra, calculus .
  • Reviewed academic records to develop complete understanding of each student's abilities and initiated learning solutions to address areas of concern.
  • Kept regularly scheduled office hours to advise and assist students.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Taught various kinds of math at standard, remedial and advanced levels.
  • Met with parents and guardians to discuss student progress and areas for improvement.
  • Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for all students.
Computer Science Teacher, 03/2012 - 02/2015
Aspirus Antigo, WI,
  • Provided instruction on professional technology use and web etiquette.
  • Developed new technology competencies by attending continuing education courses.
  • Created technology coursework for 25 students to teach latest software and hardware.
  • Created tests and assignments to assess student knowledge of presented coursework and lecture materials.
  • Facilitated computer lab sessions, supervising such tasks as penetration testing, coding and script creation.
  • Developed lectures addressing variety of computer science topics to engage and educate students.
  • Built and expanded knowledge of IT trends by attending professional events, including workshops, seminars and conferences.
  • Instructed students on use of technology tools and equipment as well as methods for accessing information.
  • Set up and maintained classroom computers and equipment.
Network Administrator, 09/2003 - 11/2009
Instituto Nacional De Higiene Y Epidemioogia City, STATE,
  • Installed and supported hardware and software, including desktops, servers and printers.
  • Worked closely with end users to solve problems related to hardware and software.
  • Monitored system upgrades, patches, service packs, hot fixes and new configurations.
  • Managed employee access, including security roles and permissions.
  • Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.
  • Determined and alleviated hardware, software and network issues.
  • Supported various operating systems and server technologies.
  • Updated hardware and software upon availability and supervised network to eliminate bottlenecks.
Education and Training
Bachelor's Degree: Computer Networking And Telecommunications, Expected in 08/2007
Instituto Politecnico Jose A Echevarria - Havana Cuba,
  • Completed continuing education in CompTia A+ Certified
  • Completed continuing education in Network + Certified
  • Completed continuing education in Information Technology Operations Specialist Certified
  • Certified Comptia A+, Comptia - 2015
  • Certified Comptia Network +, Comptia - 2020
  • Certified Information Technology Operations Specialist, Comptia - 2020

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Job Titles Held:

  • Youth Care Worker
  • Transportation Specialist Escort
  • High School Math Teacher
  • Computer Science Teacher
  • Network Administrator


  • Bachelor's Degree

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