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Transportation Specialist Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Well-qualified crisis response team member well-versed in applying skills to bring calm to critical situations. Familiar with active listing, interpersonal communication and collaborative problem-solving techniques. Focused on providing vital support to all callers. Trained to respond to inbound calls and texts. Responsive to individual's personal requirements and customize support approaches. Good documentation, assessment and resource management skills.

Skills
  • Coordinating schedules
  • Route planning
  • Road safety
  • Dispatching procedures
  • Vehicle inspections
  • Patient relations
  • Insurance practices
  • Documentation skills
  • Inbound call management
  • Safety planning
  • Psychiatric and Mental Health Care
  • Patient Health Education
  • Clinical Documentation
  • Confidential records
  • Safety and risk assessments
  • Drawing blood
  • Medical records maintenance
  • Donor screening
  • Stress management
  • Sanitation and sterilization
  • Sharps disposal
  • Tracking specimens
  • Therapeutic phlebotomy
  • Biohazard waste disposal
  • Manual and finger dexterity
  • Proper storage procedures
  • Quality control
  • HIPAA
  • Data entry
  • Clerical
  • Organizational skills
  • Work ethic
  • Decision-making
  • Time management
  • PPE use
  • Emergency management
  • Ambulance transport
  • Critical decision-making skills
  • Medical data acquisition
  • Security improvements
Jessica
Claire
Experience
Abc Supply - Transportation Specialist
Orlando, FL, 10/2019 - Current
  • Kept transportation operations in compliance with company, legal and safety requirements.
  • Transported up to 15 individuals on designated bus routes safely and on time.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.
  • Kept bus orderly with strong control over passenger behaviors.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Prepared detailed reports outlining trip, vehicle, and passenger details.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Assist in residential treatment facility when not transporting to appointments,court etc.
Banner Health - EMT-Intermediate
Sun City, AZ, 10/2015 - 07/2019
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Remained level-headed and proactive during emergency situations.
  • Assessed emergency situations and prioritized medical care for patients.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Managed secure storage, backups and retrieval of archived documents.
  • Maintained documents by managing files following established procedures.
  • Inspected and proofread documents to check accuracy.
Tri-State Distributors - EDT 2
Augusta, GA, 03/2016 - 02/2017
  • Prioritized care based on clinician orders and current patient symptoms to optimize resource utilization.
  • Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
  • Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
  • Assisted with fitting patients for casts, crutches and other medical devices.
  • Helped nursing staff provide quality, competent patient care for diverse emergencies.
  • Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
  • Updated patient's medical records, insurance information and family history for charts.
  • Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Triaged patients to award priority to patients with more severe complications.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Adhered to local, state and federal guidelines and accrediting agency regulations.
  • Administered non-medication IV fluids and maintained IV flow rates.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
  • Maintained appropriate inventory levels and replenished treatment areas.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Observed applicable health and safety regulations and house protocols to achieve patient and staff safety and minimize liability to malpractice accusations.
  • Followed standard procedures for collecting personal information, contacting relatives and transferring patients better accommodated at outside facilities.
  • Assisted licensed physicians in treating or evaluating patients as required to support treatment logistics and document cases in real time.
  • Managed complete processing of patients, including initial admission, preliminary diagnosis, treatment, documentation and discharging.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Home Care Services - Customer Service Representative
City, STATE, 02/2014 - 10/2015
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Reviewed account and service histories to identify trends and issues.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Documented conversations with customers to track requests, problems and solutions.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Educated customers on special pricing opportunities
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Entered data in pc.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Interacted with supervisor and various experts to address escalated issues.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Education and Training
Southwest Tennessee Community College Memphis, TN Expected in 04/2014 Associate of Applied Science : Emergency Medical Technician - GPA :
High Tech Institute Memphis, TN, Expected in 03/2008 Certificate of Medical Assisting : Medical Assisting - GPA :
Accomplishments

Recipient of the Power of One Award

PALS Certified

State Licensed EMT

CPI Trained

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Resume Overview

School Attended
  • Southwest Tennessee Community College
  • High Tech Institute
Job Titles Held:
  • Transportation Specialist
  • EMT-Intermediate
  • EDT 2
  • Customer Service Representative
Degrees
  • Associate of Applied Science
  • Certificate of Medical Assisting