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transportation security officer resume example with 3 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated to increasing security by leveraging personal skills and discipline to maintain thorough approach. Successful at solving problems and reducing conflict with professional demeanor.

Skills

• Baggage Inspection

• Customer service and assistance

• Teamwork

• X-Rays

• Detailed Oriented

• Excellent work ethic

• Organizational skills

• Spanish (10+ years)

• Interpersonal skills

Education and Training
Concordia University Chicago River Forest, IL Expected in 05/2018 Bachelor of Arts : Criminal Justice - GPA :

Minor: Political Science

GPA: 3.33 of a maximum 4.0

Credits Earned: 132 semester hours

Experience
Rochester Armored Car - Transportation Security Officer
Brownsville, TX, 05/2019 - 02/2021

Provide security and protection of air travelers and airports in a courteous and professional manner. This includes:

• Operating different screening equipment and technology to identify dangerous objects in baggage, and on passengers, and preventing those objects from being transported onto aircraft.

• Conducting searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.

• Securing terminal entry and exit points.

• Interacting with the public, giving directions and responding to questions.

• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.

• Engaging in continuous development of critical thinking skills, necessary to reduce actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.

• Maintaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

• Being able to speak Spanish to passengers who do not understand English.

Arthur J Gallagher & Co. - Visiting Clubhouse Attendant
Selma, AL, 04/2019 - 05/2019

Taking care of and maintaining uniforms, clean, restock items and run errands. Making sure players have what they need to perform at their best.

• Clean the clubhouse

• Restock the refrigerators with water, Gatorade and Red Bull.

• Hang the player’s clean clothes in their lockers.

• Prepare the gum and seeds before game time, as well as coffee. • Take out the player’s equipment before game time.

• Fill the coolers with water and Gatorade before game time.

• Arrange the helmets in the dugout.

• Picking up the dirty clothes from the laundry carts and putting them in the washer, as well as dirty towels.

• Do inventory on the water, Gatorade, Red Bull, soda, gum and seeds.

• Receive the visiting team’s equipment and put them in storage. Also, help pack the player’s bags and equipment so they can be picked up when they leave.

• Run errands for the players when they need something they do not have. • Receive food for the players before and after the game.

The UPS Store - Customer Service Associate
City, STATE, 05/2018 - 04/2019

A retail store inside a hotel delivering world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

• Printing out documents in all sorts of sizes and paper.

• Creating labels so they can ship their package(s).

• Receiving packages from UPS, FedEx, DHL, USPS or other couriers and storing them safely.

• Deliver packages to the guests’ room and ballrooms, because most of the guest who stay at the hotel are part of a convention.

• Take passport photos

• Laminate document(s) and bind documents.

• Pack items that need to be shipped.

• Answering phone calls

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Maywood Police Department - Internship Student
City, STATE, 08/2017 - 11/2017

Learned what a typical police officer does inside the department when he/she are not patrolling the community.

• Helped the Chief's Executive Assistant with filing, printing and making copies of paperwork.

• Sat in the Chief’s Executive Assistant’s desk for the day and take her phone calls when she would step out.

• Helped an officer with inventory in the evidence room. • Learned how a dispatcher does their job.

• Go on a ride along.

• Go to the crime lab at another location.

• Go with the Chief of police to meetings.

• Write weekly reports for the Chief.

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Resume Overview

School Attended

  • Concordia University Chicago

Job Titles Held:

  • Transportation Security Officer
  • Visiting Clubhouse Attendant
  • Customer Service Associate
  • Internship Student

Degrees

  • Bachelor of Arts

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