Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity.

Skills
  • Hazardous items understanding
  • Security station background
  • Cargo inspections
  • Behavioral analysis
  • Friendly, positive attitude
  • Team building
  • Communication
  • Reliable and trustworthy
  • Conflict resolution
  • Organizational skills
  • Working collaboratively
  • Computer skills
  • Active listening
  • Customer service
  • Troubleshooting
  • Customer relations skills
Experience
Transportation Security Officer, 10/2017 to 07/2021
Rochester Armored CarBryan, TX,
  • Guarded restricted areas to prevent unauthorized entry.
  • Upheld strong customer service standards while completing screenings.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Monitored and conducted passenger screening.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
  • Watched each individual to assess demeanor and look for suspicious behavior.
  • Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
  • Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
  • Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
  • Inspected carry-on items through x-ray viewing equipment to determine whether content included objects warranting further investigation.
  • Assessed baggage which triggered alarms to determine whether additional search was warranted.
  • Operated scanning equipment to keep entrance lines moving efficiently.
Manager , 09/2009 to 10/2016
Pace Life SciencesHuntington, IN,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Assisted with training and onboarding of sales associates in store operations.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Employed active listening and [Skill] to remedy employee conflicts.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Temp Worker, 09/2006 to 08/2009
Staff ManagementCity, STATE,
  • Adhered to standard operating procedures and complied with safety and quality processes.
  • Opened boxes of merchandise and materials and restocked designated areas.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Arranged items on pallets according to size and weight.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Accomplished production goals by working with speed and accuracy.
  • Efficiently packaged [Type] and [Type] items, maintaining consistency to meet fulfillment deadlines.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
Education and Training
High School Diploma: , Expected in 05/1999
Leland High School - Leland, MS
GPA:

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Resume Overview

School Attended

  • Leland High School

Job Titles Held:

  • Transportation Security Officer
  • Manager
  • Temp Worker

Degrees

  • High School Diploma

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