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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Security-focused and diligent officer skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and medical emergencies. Remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail. Experienced in screening people, belongings, and shipments for contraband, hazardous, and dangerous materials. Proficient in conducting close personal searches on persons and property.

Skills
  • Behavioral observations
  • Multitasking Abilities
  • Law Enforcement Collaboration
  • Crisis Management Plans
  • Attentive and Observant
  • Federal and State Regulation Compliance
  • Emergency Response
  • Incident Reporting
  • De-escalation Techniques
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Safety And Security
  • Team Leadership
Work History
Transportation Security Officer, 09/2018 - Current
Securitas Security Services Usa, Inc. Tooele, UT,
  • Receive Intelligence reports on current threats to transportation and distribute information to TSA workforce. (NIO Officer, collateral duty)
  • Provide mentoring and training to new hire officers as certified training coach. Assisting with PASS Practical Skills Observations (PSOs)
  • Passenger support specialist trained for those with medical disabilities seen and unseen.
  • Engaged in casual conversations with individuals to assess and analyze behaviors. Trained repeatedly on active shooter response strategies to prepare for potential security breaches and life-threatening situations.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel. Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions. Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Used explosive detection machines and chemical swab systems to identify potential hazards. Performed searches and pat-downs to look for unauthorized materials and items such as weapons.
Loss Prevention Officer, 05/2015 - 09/2018
Hilton Worldwide Des Moines, IA,
  • Utilize CCTV system consisting of 48 cameras and conduct surveillance on site.
  • Host security briefings for team of 50 officers on latest BOLO reports given to security company by local law enforcement
  • Successfully trained 20 officers over year period and achieved 80% retention.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Upheld strict security and safety procedures to protect businesses from financial losses due to theft or careless mismanagement. Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel. Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, de-escalating when possible and directing shoppers to safety.
  • Identified issues, analyzed information, and provided solutions to problems.
Security Officer, 09/2017 - 04/2018
Tanner Health System Villa Rica, GA,
  • McHugh Construction sites
  • Allow construction workers access to construction site after checking credentials. Secure construction site after hours. Apprehend any trespassers on site.
  • Trained new officers on security and safety in workplace to prevent injury in active construction work zone
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites. Monitored employee activities, confirming compliance with security regulations.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities. Secured personal and company goods against robbery, vandalism, and illegal entry. Contacted law enforcement in case of unauthorized persons, documents, and materials.
  • Monitored and authorized entrance and departure of 50 employees and visitors daily
  • Monitored central alarm systems for fire, intrusion, and duress alarms and responded to 5 emergencies weekly
Security Officer, 11/2015 - 08/2016
Tanner Health System Bremen, GA,
  • Present latest intelligence reports in partnership with Union Pacific Police on current threats to railroad security for multiple security officers
  • Provides on job training and mentors new officers and equips them with skills to be effective officers
  • Host and train officers safety class according to OSHA guidelines when performing security duties in train yard to prevent injury or death. Coordinate and implement safety procedures during emergencies or accidents in railroad yards.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints. Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations. Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Monitored employee activities, confirming compliance with security regulations. Secured personal and company goods against robbery, vandalism, and illegal entry. Contacted law enforcement in case of unauthorized persons, documents, and materials. Patrolled and monitored premises in company vehicle, and by foot.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors. Warned offenders about rule infractions and violations and verbally evicted violators from premises. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored and authorized entrance and departure of 300+ employees and visitors daily
Education
High School Diploma: , Expected in 05/2014
-
De La Salle Institute - Chicago, IL,
GPA:


  • Awarded student worker in main office for 4 years

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Resume Overview

School Attended

  • De La Salle Institute

Job Titles Held:

  • Transportation Security Officer
  • Loss Prevention Officer
  • Security Officer
  • Security Officer

Degrees

  • High School Diploma

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