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Transportation Operations Assistant Resume Example

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TRANSPORTATION OPERATIONS ASSISTANT
Summary

Accomplished Program Coordinator well-versed in operational and team leadership. [Number] years' experience developing new strategic initiatives to meet business needs and exceed customer expectations.

Highlights
  • Local government background
  • Inter-governmental relations
  • Outreach and Public Relations
  • Procedure development
  • National Transit Database (NTD) reports expert
  • Contract management
  • Data collection and analysis
Accomplishments

Recognized by Department Director for Outstanding Achievement in NTD Reporting


Improved Ridership by 11% in 2015

Experience
January 2004
to
Current
Inter-Agency CoordinationPasadena, CATransportation Operations Assistant
  • Financial and Program Monitoring Responsible for administrative and budgeting functions to effectively prepare and report to Division Manager.
  • Assess, monitor and report to Transit Manager to ensure compliance with transit funding for reporting requirements with other governmental agencies and private contractors.
  • Monitor program budgets and Federal/State/Local/Grant which fund Dial-A-Ride, paratransit services and Area Rapid Transit System (ARTS), fixed-route transit system and other programs.
  • Prepare and monitor forms and reports for Propositions A and C, and Measure R; submit monthly, quarterly and annual reports to funding agencies and invoice and track accordingly.
  • Develop grant proposals to fund programs and purchase vehicles.
  • Enhance the quality of service for the Dial-A-Ride Program for seniors and fixed route transit program within the city.
  • Maintain asset control and contract administration; coordinate with interdepartmental staff for dissemination of information.
  • Prepare, approve, and submit invoices, contracts, agreements, Memorandums of Understanding and budget requests certifying accuracy and compliance.
  • Review expenditures, project future budgetary needs and make recommendations to Transit Manager regarding staffing, procurement, and equipment or other needs for the division.
  • Intergovernmental relations; coordinate with other departments within the city.
  • Responsible for coordination with outside agencies (e.g.
  • Metro, Los Angeles County, City of San Marino, Access Services) on issues related to the city's transit program operations and reporting.
  • Make recommendations in the development, administration and operation of public transportation and other programs and operations within the city.
  • Address transit and transportation issues of concern and recommend solutions.
  • Prepare clear and accurate contracting documents and lead meetings for managing and facilitating year-end program audits.
  • Negotiate terms and conditions with contractors to ensure the city's best interest is attained.
  • Coordination with contractor of fixed-route and paratransit service program's reports and issues related to monthly reporting.
  • Program Organizational Analysis Management of programs and daily coordination with contractor of projects and activities associated with the operations of the city's fixed-route bus system and paratransit services.
  • Data analysis and grant preparation and monitoring.
  • Analyze and implement transit programs Supervise/Coordinate and assign work on projects to interns and subordinate staff.
  • Development of successful strategies to improve quality of service to the community; assess and develop comprehensive procedures to improve workflow for programs effectively and efficiently.
  • Produced instructional samples of forms and procedures in order to meet program goals and increase workflow.
  • Recommend procedural improvements and implemented changes.
  • Outreach Represent the Transit Division and its programs in public settings such as National Transportation Database (NTD) workshops, Local Transit Systems Subcommittee (LTSS) meetings, and community events.
  • Promote and provide overview of transportation services (paratransit, fixed-route and programs) at various community events within the city and service area.
  • Coordinate with departments and agencies (Senior Center, Senior and Disabled Residential Homes, Committee and Commission meetings) to market programs as an outreach effort.
January 1988
to
January 2004
Planning and Development DepartmentPasadena, CAStaff Assistant IV/Administrative Assistant
  • Inter-departmental coordination; scheduling and routing of Council, Commission and Committee items.
  • Management of the preparation of agenda and packet preparation/distribution for Commission members.
  • Preparation and routing of Contracts with private contractors/consultants and outside governmental agencies.
  • Management of payroll for department.
  • Maintenance of confidential records.
  • Coordination and issuance of permits for use of city hall premises.
  • Processing of accounts payable.
  • Assisted in budgetary inquiries and planning.
  • Assumed duties as a backup in the absence of the Management Analyst.
  • Translation of various forms and documents from English to Spanish.
  • Interpretation and dissemination of information regarding programs and current and on-going redevelopment projects within the city.
Water Works Pipeline, IncGlendora, CABusiness Owner/Office Manager
  • Negotiation of contracts with governmental agencies and unions.
  • Preparation of Business Plan and development of business start-up.
  • Implemented office procedures to improve workflow.
  • Preparation of Bids for private and public entities for construction jobs.
  • Administration of budget and monitoring of expenses; general bookkeeping.
  • Management of daily operations.
  • Order and schedule supply and equipment deliveries.
Education
2014
University of La VerneLa Verne, CABachelor of Science: SociologySociology
June 2013
Pasadena City CollegePasadena, CAAssociate of Science: Social and Behavioral ScienceSocial and Behavioral Science
Skills

accounts payable, administrative, Analyst, ARTS, backup, bookkeeping, budgeting, budgets, budget, Business Plan and development, C, contract administration, Contracts, Council, Data analysis, Database, English, Financial, forms, grant proposals, Interpretation, managing, market, meetings, Access, office, Negotiation, Organizational Analysis, payroll, procurement, quality, reporting, routing, San, scheduling, Spanish, staffing, Translation, Transportation, workflow, workshops, annual reports, year-end

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Resume Overview

Companies Worked For:

  • Inter-Agency Coordination
  • Planning and Development Department
  • Water Works Pipeline, Inc

School Attended

  • University of La Verne
  • Pasadena City College

Job Titles Held:

  • Transportation Operations Assistant
  • Staff Assistant IV/Administrative Assistant
  • Business Owner/Office Manager

Degrees

  • Bachelor of Science : Sociology
    Associate of Science : Social and Behavioral Science

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