Accomplished management professional specializing in creating, launching and operating retail locations. [Assistant Manager] driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Creative professional with extensive project experience from concept to development. Logistics Specialist focused on drafting persuasive and comprehensive information papers, feedback reports and recommendations that influence company decision-making. Highly enthusiastic customer service professional with  years client interface experience. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.
Routinely helped as many as  customers each day in a high-volume retail outlet.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Assembled product containers and crates.Packed containers and re-pack damaged containers.Recorded numbers of units handled and moved, using daily production sheets or work tickets.Interviewed over [Number] people and successfully staffed [Number] new store locations. Promoted to Store Manager after  months in the Assistant Manager position. Developed and implemented new loss prevention methods which resulted in a % reduction in shrinkage rates.
While working active duty at MARFORRES New Orleans, LA.
provided travel in support of hurricane disaster relief. shipping equipment and personnel to assist with those affected by the hurricanes.
Provide exceptional customer service to passenger travel clients, such as active duty personnel, Reservist, DOD contractors, Family and Spouses. Responsibilities to include where; Planning and selling transportations, accommodations, insurance and other travel services.Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations.Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers. Book transportation, make hotel reservations and collect payment/fees.Deal with occurring travel problems, complaints or refunds. Enter data into our software and maintain client files. Maintain statistical and financial records. Meet profit and sales targets.
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