transportation manager ii l5 resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Organized Transportation Manager competent in Benchmarking and Labor Planning. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues. Seeking a full-time internship position at NASA to leverage my customer obsession and ownership to foster a culture of change for the next generation.

  • Benchmarking
  • Labor Planning
  • Project Management
  • Lean techniques Experience
  • People Leader
  • Leadership & Development
  • Equipment Maintenance
  • Leadership & Development
  • Finance/Budgeting
  • Safety & Compliance
Transportation Manager II (L5), 04/2023 to Current
Amazon LogisticsCity, STATE,
  • Established as Benchmarking Nodal Champion for New Castle region consisting of seven sites after improving benchmark scores to bring the sub-region from 20th->2nd place on a WoW basis.
  • Attending/leading regional calls for labor planning, equipment monitoring, and risk management. Created visually rich presentations to senior leadership and stakeholders on a monthly basis.
  • Decreased site-based overhead costs by 12% by improving labor planning processes and benchmarking standards.
  • Established as home site POC as an Amazon Sustainability ambassador. Led campaign & organized events at homesite to bring awareness to global climate crisis and community events with a team of passionate environmentalists.
  • Regularly use Excel (vLookups, PivotTables) and PowerBI to analyze cost and performance metrics.
  • Started Lean/six sigma training & school for Business Administration.
Transportation Manager I (L4), 05/2022 to 04/2023
Amazon LogisticsCity, STATE,
  • Responsible for overnight shift at MTN2 containing 23 Transportation Associates (TAs). Challenged with managing two shifts of TAs, ensuring associates are properly trained, and that their needs are addressed so they can focus on their jobs.
  • Support, mentor, and motivate hourly workforce. Manage safety, quality, productivity, customer delivery promises, and further refining operational process.
  • Built a time audit/task tracker to effectively manage my time on shift managing daily/weekly/monthly tasks relevant to standard work and exceeding compliance standards. Shared to my peers and is used as a standard work list tracker regionally.
  • Established as Benchmark Subject Matter Expert (SME) for overnight shift. Created and managed regional programs to increase safety. Realized a 16% decrease in safety incidents in three-month period greatly improving benchmark scores & standards.
  • Refined excel skills for deep diving complex defects and outlining site success & opportunities within department with the use of data graphs/pivot charts.
Interim Field Lead (L3/T3), 10/2021 to 05/2022
Amazon LogisticsCity, STATE,
  • Given full team of new hires and challenged as a new people leader to lead the team to success.
  • Collaborated with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas. Streamlined logistics in the operation through the implementation of standard work, employee engagement, and team leadership.
  • Established as Maryland ‘Nodal Lead’ through peak 2021 season to assist node with securing needed labor, resolving issues, site coverage, etc.
  • Gained experience as a people manager and learned how to manage associates, resources, resolve complex problems, and scheduling to support the site & other nearby sites.
Line-Haul Associate (L3), 03/2021 to 10/2021
Amazon LogisticsCity, STATE,
  • Performed various functions within the trailer yard, operated Commercial Motor Vehicles (CMV’s).
  • Support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool.
  • Regularly faced with challenges in a new building to optimize processes within my scope to better service business partners.
  • Began journey learning how to manage myself, refine technical skills, and earn trust inter-departmentally.
  • Launched clean trailer yard campaign clearing and recycling plastic seals that regularly caused damages to tires. Over a three month period, we were able to collect 5,000 pounds of discarded seals, organized recycle system, and established at a regional level. Realized a 53% reduction in tire repair expenditures over a three month period.
Education and Training
Bachelor of Science: Business Administration, Expected in to University of Maryland Global Campus - Adelphi, MD,
  • Current GPA 0.0 (Transfer student fulltime, GPA pending semester completion)
Bachelor of Science: Studied Computer Science, Expected in to Troy University - Troy, AL
  • Provost's List Summer 2018
  • Chancellor’s Award for Global Competitiveness Scholarship Recipient
  • 3.2 GPA
  • Computer Science Club Member
  • Elected Treasurer of Computer Science Club
  • Club Project: Troy Hackathon,
  • Study Abroad: Spain, Business

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Resume Overview

School Attended

  • University of Maryland Global Campus
  • Troy University

Job Titles Held:

  • Transportation Manager II (L5)
  • Transportation Manager I (L4)
  • Interim Field Lead (L3/T3)
  • Line-Haul Associate (L3)


  • Bachelor of Science
  • Bachelor of Science

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