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Transportation Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Experienced professional with over 14 years in management, client relations and emergency medical service management. Effective in leading employees in state and federal organizations as well as managing union and nonunion employees in transportation and EMS. Analytical and creative self-starter with a reputation for taking on challenging projects and getting positive results, B.S. in Emergency Medical Systems management. Proven skills in communicating and working with customers, operations level employees as well as senior staff.
Highlights
  • Team building/motivation
  • Risk management
  • Operations management
  • Promoting work place safety 
  • Data analysis
  • Collaborating with subject matter experts
  • Strong public speaker
  •  Conflict resolution
Education
Hampton University Hampton, VA Expected in 2010 Bachelor of Science : EMS Management - GPA : EMS Management: Dean's list, 2009, 2010. Magna Cum Laude
Hampton University Alumni Association , Expected in : - GPA :
Accomplishments
  • Recipient of the Employee of the year Award in 2014. 
  • Boosted department revenue by 100% by expanding service into the market in less than 24 months.
  • Oversaw grant writing process resulting in over $1.5 million in gained assets 
Experience
Quality Custom Distribution - Transportation Manager
Henderson, NV, 08/2012 - 07/2016
  • Using Six Sigma concepts, reorganized a failed transportation company into a reliable and profitable department,  focusing on customer service and improving efficiencies.
  • Design and conduct supervisory and operations level employee training.
  • Conduct regular employee evaluations using SMART approach.
  • conduct employee evaluations to identify and correct deficiencies through training. 
  • Develop, track and adhere to inventory and project budgets; monthly $80,000-$85,000.
  • physical assets through grant awards and corporate partnerships in the sums of $446,000 the 1st year, $600,000 the 2nd year and $600,000 the third year (projected increase of assets of $500,000 with the approval of 4th year grant).
  • Increased monthly revenue to over $86,000 from $31,000 in less than 4 years (increase of %270).
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  • Designed and executed the expansion of services by %30 in second year of operation.
  • Grew a diverse team from 12 to over 30 union employees, developed new positions including team leaders and office assistant (union positions) and 2 supervisory, nonunion positions. In third year of operation assumed management of all company vehicles increasing managed fleet from 19 to 63 vehicles.
Health & Hospital Corporation - Paramedic/Firefighter, QA Officer
North Indianapolis, IN, 02/2008 - 07/2010
  • Lead Paramedic in a 911 response system with a primary responsibility of quickly and safely responding to customers activating the 911 system.
  • In extraordinarily stressful situations provide leadership and direction in multifaceted situations such onsite organization of paid and volunteer firefighters, law enforcement and paramedic staff to coordinate the best results for clients in potentially life threatening situations.
  • Clear, succinct communication with EMS staff, nurses, doctors and other medical staff to relay medications and procedures taken Peer Review QA officer reviewing patient care reports for adherence to state, local and department medical protocol.
  • Reviewed reports for clarity of services provided to the client, clerical errors and typos.
Health & Hospital Corporation - Paramedic
Indianapolis, IN, 03/2007 - 08/2007
  • Practicing emergency medicine in a high volume, 911 environment in urban San Diego environments.
  • Serving an average of eight clients per twelve hour shift Employed time management, simultaneously interfacing and treating clients while writing patient reports Detailed, succinct communication with receiving doctors and nurses.
Amita Health - Paramedic
Lawrence, IN, 10/2006 - 10/2007
  • Serving a high volume, suburban area providing excellent customer service to clients while communicating polite, direct instructions to fellow paramedics, police and fire department personnel on emergency sites.
  • Developing and executing patient care plans then communicating those actions to the doctors and nurses the patient is delivered to.
Flohawks Plumbing Septic - Emergency Medical Technician
Bridgeton, MO, 01/2006 - 10/2006
  • In a Non 911 ambulance service I dedicated myself to providing top quality medical service to clients who were in my care.
  • I developed an atmosphere of personal care and attention to the client, resulting in a positive experience for each of my clients, many of whom were repeat customers.
EarthScape Landscaping - Laborer
City, STATE, 06/2002 - 01/2006
  • As a member of a very small company, I dedicated myself to the success of the company by adhering to and exceeding the strict requirements of providing a quality service and product to the customer.
  • The owner trusted me to take over daily operations in his absence where I directed normal operations and would meet unforeseen needs of our clients in real time.
US Army - Field Radio Operator Administrative Office Manager
City, STATE, 09/1996 - 09/2000
  • Early promotion awarded at ranks E-2 through E-4, numerous citations for exemplary service with medals and ribbons.
  • Also awarded numerous leadership positions, typically reserved for ranks senior to my position.
  • Awarded leadership role of six person team at rank E-4 (E-6 position) for RAU (Remote Access Unit) #31, Camp Red Cloud, Korea (4 months) and RAU #6 Fort Lewis, WA (6 months).
  • Also promoted to administrative manager for my company at the rank of E-4 (E-6 position) managing the administrative needs of over 130 soldiers and officers.
Skills
administrative, budgets, clerical, excellent customer service, direction, emergency medicine, employee training, inventory, leadership, managing, marketing, Peer Review, QA, recruiting,supervisory, time management, transportation management

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Hampton University
  • Hampton University Alumni Association
Job Titles Held:
  • Transportation Manager
  • Paramedic/Firefighter, QA Officer
  • Paramedic
  • Paramedic
  • Emergency Medical Technician
  • Laborer
  • Field Radio Operator Administrative Office Manager
Degrees
  • Bachelor of Science

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