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Transportation Manager Resume Example

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TRANSPORTATION MANAGER
Summary

Coordinated Transportation Manager with 2 years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Capable of conducting and processing company payroll, billing, and auditing. Organized and efficient with outstanding interpersonal skills. Self-motivated and organized business leader with comprehensive background in transportation management. Expert in transportation operations and safety compliance and knowledgeable of DOT, IATA, ICAO and IMDG regulations. Vast experience in all aspects of loading and transporting materials and known for following government agency regulations as they pertain to international shipments. Able to improve efficiency through effective management, strategic scheduling and streamlined operations. Ready for a new role working as part of a highly talented international logistics team.

Skills
  • Staff development and oversight
  • Shipping cost reduction
  • Cost control and tracking
  • Hazardous material tracking
Experience
03/2019 to 10/2020
Transportation ManagerThe Salvation Army ARC － Charlotte, NC
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including [planning and generating daily route ] and monitor dispatch and drivers on real time mapping anyalis].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Leveraged DSS, Outlook and Planning to input and compile data gathered from various sources.
  • Collaborated with others to discuss new tactics and point of view opportunities.
  • Maintained updated up to the minute] knowledge through DSS and Planning..
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered Urgent calls per Availability to answer customer questions.
  • Achieved cost-savings by developing functional solutions to prioritize maintenance problems.
  • Established transportation cost standards and economical shipping practices.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Created and enforced policies and procedures for entire logistics team.
  • Facilitated 90 to 100% reduction in empty miles on account collaborating with operators to improve number of unloaded miles.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Monitored spending to ensure that expenses are consistent with approved budgets.
  • Managed day-to-day shipping and receiving, typically overseeing more than 100 packages in 24-hour period.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Recognized by management for providing exceptional customer service.
04/2017 to 07/2018
Lead Forklift OperatorMichelin tires － Greenville, SC
  • Performed inventory cycle counts on daily basis and recorded information in cycle count system.
  • Operated equipment with focus on safety and efficiency.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Received and assembled new equipment according to manufacturer instructions.
  • Conducted inventory transactions using scanner gun.
  • Rotated stock and cleared sales floor of debris.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Scanned materials into and out of inventory using barcode tags.
  • Loaded items in optimal manner to maximize work efficiency.
  • Sustained forklift functionality by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Maintained current forklift training and certification as required by company policies.
  • Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.
  • Transported material to correct locations and documented inventory changes.
  • Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
06/2012 to 03/2017
Shift SupervisorWaffle House － Spartanburg, SC
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Created and improved daily operational plans including production schedules and optimizing task flows.
  • Collaborated with team members to improve performance and implement training updates.
  • Trained new employees in effective work procedures and performance strategies to optimize operations.
  • Completed opening and closing duties to facilitate business operations.
Education and Training
04/2011
GEDJames F. Byrnes High School － Duncan, SC
06/2011
Associate of Arts: Business Administration And ManagementSpartanburg Community College － Spartanburg, SC
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Resume Overview

Companies Worked For:

  • The Salvation Army ARC
  • Michelin tires
  • Waffle House

School Attended

  • James F. Byrnes High School
  • Spartanburg Community College

Job Titles Held:

  • Transportation Manager
  • Lead Forklift Operator
  • Shift Supervisor

Degrees

  • GED
    Associate of Arts : Business Administration And Management

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