Experienced professional with a proven track record of 20 years in the transportation industry. Success in dispatching, driving, warehousing, corporate management, project management, sourcing, and purchasing.
Sustained year-over-year growth; building great relationships with vendors, partner carriers, customers and employees respectively. Well-versed in presentation skills (bilingual), leading staff training and mentoring,
coupled with instilling motivation and promoting teamwork.
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- Managed drivers/fleet between two locations, both directly and indirectly
- Handled management functions of staff selection, development, discipline, performance reviews and/or terminations
- Led as a role model for others with integrity and respect, approaching every responsibility with confidence and ownership, inspired superior performance driving outstanding business results
- Conducted daily routing and route optimization to maximize load potential drive profitability while reducing miles and fuel without compromising customer expectations
- Managed and maintained all DOT records including, but not limited to, DQ files, HOS logs via ELD, vehicle service and maintenance logs and safety compliance
- Verified 3rd party DOT audit scores of 97.1% and 94.7% in both locations respectively
- Managed department P&L - reducing costs through proper scheduling (minimizing overtime), negotiating rates
with vehicle service vendors, 3rd party logistics and supply vendors
- Established relationships with ELD technicians and diesel/reefer mechanics for self-repair and troubleshooting methods to spare costly service expense and vehicle downtime
- Collaborated with the sales team on multiple fronts including, but not limited to, customer visits, strategic mapping of weak lanes to increase sales in targeted areas, and analyzing daily volume to yield positive tonnage
results daily
- Worked closely with quality assurance in meat handling, ensuring USDA rulesand regulations are followed and respected
- Conducted Smith System Training for best driving practices; reducing accidents, fuel consumption and vehicle wear and tear
- Implemented additional safety measures and training alongside safety management such as weekly safety huddles, quarterly driver meetings with safety manager present and random ride along with drivers, making sure
that safety regulations are being followed
- Managed the W&R Dept (Operations) for all terminals throughout New England
– Achieved high level of success ensuring trailers were filled to capacity while attaining highest potential revenue per; weighing freight and inspecting commodity classifications
- Managed and mentored 60+ dock/warehouse employees (including supervisors) daily both directly and indirectly
- Analysis based; compiled, assessed and reported activity, revenue and costs on a consistent basis (daily, weekly, monthly, quarterly, yearly) throughout the network via Excel
- Played key role in generating nearly $900K in Recovered Revenue 2015; 49% overall growth under my stewardship since 2010
- Managed dept P&L; reported ROI directly to Owners, VP and Directors; credited for developing a new and more efficient process cutting costs by 65% since 2010
- Sourced and purchased scale(s) and/or scale parts directly from manufactures for W&R Operations; negotiating lowest rates; increasing profitability
- Project Managing; exercised effective methodologies (strategic planning/forecasting) for the implementation of new equipment throughout the network. Managed service vendors; negotiated competitive labor costs and upheld contractual agreements establishing effective service solutions in W&R operations
- Demonstrated outstanding Customer Service; trained customers on NMFTA protocol(s) increasing commodity classification knowledge; thus negotiating rate increases/decreases accordingly based on commodity info
- Traveled throughout network on W&R / Operations protocol to meet, train and motivate staff consisting of 400+ employees covering 13 terminals in 6 states; traveled to NMFTA Committee meetings throughout the country -
established strong relationships with Directors, Managers and Supervisors of many large carriers throughout the nation as well as NMFTA Board Members
- Supervised 5 dock employees and 3 local drivers; measured and reported the effectiveness of total operations and employee(s) performance
- Dispatcher of 20+ truck fleet, worked in a centralized location coordinating and managing the delivery of ground-transported cargo - high-paced atmosphere, very busy and the workload constant
- Negotiated the best rates with Freight Brokers - finding the most profitable moves sparing empty miles for OTR drivers; intrastate or long-haul from Maine to Hickory, NC
- Ensured freight received via port containers were properly broken down and palatalized assuring quality of goods and timely deliveries were flawless under my stewardship
- Fulfilling an administrative role by filing the appropriate paperwork, monitoring driver progress, processing orders and managing driver and customer relations
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