Transportation Management Coordinator resume example with 5+ years of experience
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Results-focused professional with strength in transportation. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Well-organized Transportation Management Coordinator with 4 years of experience in planning and overseeing the movement of vehicles, cargo, and personnel across designated areas of responsibility. Talented at documenting and inventorying freight, cargo, and shipments of all types. Customer service-focused and detail-oriented with the ability to work independently. Efficient Transportation Manager commended as a technologically proficient professional adept at planning, dispatching and routing packages by maintaining strong relations with transport carrier services. Able to prioritize tasks and distribute operations to provide maximum output.
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- Determined most efficient modes of transportation and prepared transportation documents.
- Organized, planned and oversaw movement of vehicles, personnel and cargo throughout country.
- Prepared equipment, cargo, and personnel for travel to airports, seaports, and railways.
- Marked and labeled cargo and freight shipments in accordance with regulatory requirements.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Provided clients with assistance in preparing required travel documents and forms.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Created and enforced policies and procedures for entire logistics team.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted approximately 150 customers each month with wood stock and wood type questions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Assessed customer needs and upsold products and services to maximize wood sales.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Documented conversations with customers to track requests, problems and solutions.
- Answered 20+ inbound calls per day and directed to designated individuals or departments.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Sorted and placed materials or items on racks, shelves, or in bins to keep warehouse organized.
- Printed shipping labels for boxes and packages.
- Boxed a variety of chicken products to ship to customers.
- Read written instructions carefully and communicated with team members clearly to promote workplace safety.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Packaged products to comply with multiple work orders and deadlines.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Stored and disposed of hazardous materials according to regulatory standards and organizational expectations to prevent environmental contamination and injury.
- Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
- Packed merchandise into boxes and containers properly to ensure safe shipment.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
- Arranged items on pallets according to size and weight.
- Accomplished production goals by working with speed and accuracy.
- Weighed and measured products and materials to check compliance with specifications and regulations.
- Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
Albany Technical College - Albany, GA
I was awarded a technical certificate of credit for the completion of Homeland Security and Law enforcement Specialist. Classes included within these certificates of credit include Methods of Criminal Justice, Homeland Security, College Success, Police Officer Survival, Constitutional Law/Criminal Justice, Corrections, Principles of Law Enforcement, Criminal Law for Criminal Justice, and Intro to Criminal Justice.
- 3.7 GPA
I was taking college classes while still in highschool. I completed ENG 101 and SPA 101.
Indiana University - Purdue University Indianapolis - Indianapolis, IN
- Chancellor's List Honoree September 2018
- Chancellor's List Honoree February 2020
- 3.9 GPA
Calhoun County High School - Edison, GA
- Ranked in Top 10% of class
- 3.8 GPA
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Resume Overview
School Attended
- Albany Technical College
- Georgia Military College - Milledgeville
- Indiana University - Purdue University Indianapolis
- Calhoun County High School
Job Titles Held:
- Transportation Management Coordinator
- Customer Service Representative
- General Laborer
Degrees
- Some College (No Degree)
- Some College (No Degree)
- Bachelor of Science
- High School Diploma
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