transportation logistics manager resume example with 20+ years of experience
Focused Operations Manager bringing 25 years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company. Dedicated and organized Operations Manager and effective leader with over 15 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Dedicated Operations Manager with over 15 years of experience in bookkeeping, payroll and monthly reconciliation. Flexible and adaptive team builder with expertise in scheduling, customer relationship management and inventory control. Dependable and deadline-oriented self-starter seeking to leverage background into new Management roles. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Expertise in implementing systems to track team performance and revenue and reduce shrinkage. Seasoned Manager offering 25
-year career with progressive leadership responsibilities in Shipping/Receiving, Warehousing, Transportation/Logistics and operational settings. Effectively coordinates work across departments to maximize resource utilization and business sustainability. Enterprising, well-grounded and proactive demeanor lends well to completing intricate projects on deadline. Successful Warehouse Manager offering strong background in supervising and mentoring 50 employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Purpose-driven Warehouse Manager with 25 years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
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- Maintained high standards of internal and external customer service.
- Demonstrated exceptional customer service to both internal and external customers.
- Led and managed projects to support logistics efforts and plans.
- Supervised daily management of logistics and transportation activities, eliminating waste and downtime.
- Collaborated effectively in cross-functional team-oriented environment.
- Identified and resolved shipping and packaging errors.
- Consistently met company and department objectives within budget and time constraints.
- Created and enforced policies and procedures for entire logistics team.
- Managed day-to-day shipping and receiving, typically overseeing more than 800 packages in 24-hour period.
- Utilized ordering, tracking and billing systems and associated processes.
- Coordinated with freight forwarders to expedite international shipments.
- Saved costs through negotiating contracts with freight companies and suppliers.
- Developed and maintained systems and processes to move domestic and international freight at best cost to achieve business objectives.
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Established transportation cost standards and economical shipping practices.
- Trained and supervised shipping department staff, enforcing company policies and industry best practices.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Prepared domestic and foreign shipments in line with regulations established by shipping companies and international customs.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Liaised with vendor representatives to rectify damages and shortages.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Led and managed projects to support logistics efforts and plans.
- Consistently met company and department objectives within budget and time constraints.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Negotiated with 8-10 freight companies, which resulted in new contracts that reduced overall shipping costs by 10% annually.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
- Tracked monthly sales to generate reports for business development planning.
- Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
- Oversaw corporate communications to streamline data and information sharing initiatives.
- Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Trained staff on material handling processes to reduce shipping times.
- Generated warehouse shipping documents, packing lists and invoices.
- Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
- Managed vendor relationships to support supply chain and maintain product quality.
- Employed first-in first-out protocols to reduce waste.
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Resume Overview
School Attended
- MSSU
- Carthage Senior High School
Job Titles Held:
- Transportation/Logistics Manager
- Shipping and Receiving Manager
- Supervisor/ Operation Manager/General Manager
Degrees
- Some College (No Degree)
- High School Diploma
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