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transportation coordinator resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Team-oriented transportation planning and management specialist with over 14 years of experience optimizing goal attainment within deadline-driven and high-pressure environment. Accomplished trainer with strong background leading workload prioritization and planning functions.

Skills
  • Sales process
  • Complex project negotiations
  • Key account development
  • Lead generation
  • Multidisciplinary team leadership
  • Service-driven sales
  • Compelling leadership skills
  • Consultative and relationship selling
  • Market intelligence
  • Creating SOP's
  • Leadership skills
  • Excel
  • Scheduling
  • Shipping and Receiving
  • Invoice Processing
  • Product Knowledge
  • Customer Complaint Resolution
  • Maintenance Scheduling
  • Delivery issues resolution
  • Safety standards
  • Logistics functions
  • Emergency shipments
  • Routing plans
  • Production planning
  • Loading and unloading
  • Warehouse Logistics
  • Leadership
  • Safety and compliance
  • Loading & shipping schedules
  • Staff supervision
  • Cost reduction
Work History
01/2021 to 08/2021 Transportation Coordinator Geodis | Edwardsville, IL,
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
  • Coordinated dispatching of 67 drivers to accomplish daily delivery requirements.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Researched affordable transportation methods and performed safety audits on equipment.
  • Completed biweekly payroll for company personnel.
  • Planning/ Scheduling daily routes
  • Using PCS software for entering orders in the system
  • Managed accounts payable and receivables and payroll.
  • Tracked expenses and inventory purchases against budget guidelines.

Balanced reports to submit for approval and verification.

  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Built and professionally developed highly competent team of accounting professionals.
  • Provided key clerical and administrative support to senior accounting staff.
  • Determined most effective mode and routing of materials to customer locations and company facilities.
  • Coordinated dispatching of 67 drivers to accomplish daily delivery requirements.
02/2007 to 05/2020 Transportation Dispatcher/Sales Representative Assistant Manager Union Pacific Corp/Loup | City, STATE,
  • Utilized active listening and intelligent open-ended questioning to help build lasting relationships with customers.
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
  • Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
  • Responded to customer messages in regards to delivery issues.
  • Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
  • Created schedules and dispatched drivers to various sites in the San Joaquin to Yuma, AZ, El Centro area on a daily basis. Dispatching Over the Road trucks from Delano, Ca area delivering to Quebec area.
  • Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services, including supervising employees.
  • Assessed various driving routes and identified best paths to maximize productivity and cost-efficiency.
  • Provided customers contacting call center with exceptional service and support.
  • Optimized delivery routes, taking into account traffic, road conditions and other factors.
  • Supervised driver dispatching, route planning , tracking for over 100 orders daily.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Built positive and productive customer connections to drive consistent sales.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Cold-called over 20 prospective customers daily with 80% success rate.
  • Maintained database of customer and sales information using Excel.
  • Updated procedures for TMS report to increase productivity and maximize sales.
02/2006 to 09/2007 Driver Service Representive Schenider National Inc. | City, STATE,
  • Accurate decisions about ongoing operations.
  • Tracked shipments to ensure delivery on time and in excellent condition.
  • Ensured DOT regulations were met.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Reviewed daily delivery documents and orders and reported any errors found on delivery document.
Education
Expected in to to High School Diploma | Mcfarland High School, Mcfarland, CA GPA:

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Resume Overview

School Attended

  • Mcfarland High School

Job Titles Held:

  • Transportation Coordinator
  • Transportation Dispatcher/Sales Representative Assistant Manager
  • Driver Service Representive

Degrees

  • High School Diploma

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