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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile

Skilled management professional with a history of accomplishments. Well-developed persuasive communication skills; able to interact effectively with individuals at all levels. Effective time and equipment manager with excellent organizational and follow through abilities. Ambitious, hard working, thorough, and consistent, with strong customer service orientation. Demonstrated ability to lead and motivate individuals and teams to set and achieve goals.

Skill Highlights
  • Time and resource optimization
  • Quality management
  • Leadership/communication skills
  • Customer-oriented
  • Business operations organization
  • Staff training & coaching
  • Oversees schedules & supervises drivers
  • Organizational restructure and change
Core Accomplishments

Project Management:

  • Evaluated operating procedures in several School Districts
  • Achieved cost savings goals by reorganization of school bell times and boundaries

Staff Development:

  • Developed a 100-page Driver's Manual to define requirements, practices and procedures
  • Mentored and coached employees resulting in improved relationships between drivers, mechanics, student, and staff

Operations Management:

  • Managed day-to-day operations of school bus terminal.
  • Handled all functions related to drivers, school bus maintenance and operations

Professional Experience
01/2013 to Current Transportation Coordinator Giant Eagle | Upper Arlington, OH,

Develop, maintain and oversee all regular and special education bus route and field trips. Act as liaison between School District, contractor, drivers, public, and staff. Oversee and reconcile transportation expenditures and maintain mileage records for the State Report. My well developed persuasive communication skills allow me to interact with a diverse public in a positive constructive manner. I use my broad-based experience to cover a full spectrum of operations.


10/2011 to 01/2013 Scheduled Service Manager Yardi | Irving, TX,

Supervised 50 drivers for a contractor new to School bus operations.

Trained, directed, coached and reviewed the work performance of all transportation employees. Acted as liaison between the District, public, and contractor to resolve transportation issues. Prepares reports and written documentation for accidents, driver safety training and payroll issues.


08/2006 to 10/2011 Consultant Giant Eagle | Whitehall, PA,

Manage 40 full-time and 7 part-time personnel as interim Transportation Director for three years. Developed and implemented creative changes in school bell times, boundaries and addition or closing of schools to reduce cost and improve equipment use. Trained staff by demonstrating successful student management techniques and providing individual feedback and constructive coaching Created recognition program to reward achievements and progress. Implemented a Driver Training Program. Introduced new student management tools, equipment and practices. Reviewed daily, weekly, monthly, and annual business records. Maintained strong ongoing communications with administrators and managers.


06/1988 to 08/2006 Transportation Coordinator Stillwater Schools | City, STATE,

Responsible for efficiently developing and maintaining the district's Transportation routes, both special education and regular education. Versa Trans, Edulog, Skyward) Provided work direction to sixty seven bus drivers and twenty aides. Act as initial contact and work to resolve problems and/or complaints that the public may have concerning transportation schedules, routes or driver actions. Over see the scheduling and arrangements for special trips and activities. Provide direction to contractors to determine the most economical way to meet district transportation needs. Provide input to the Director in addressing contractor performance issues. Complete and submit the yearly State Report. Work closely with census staff, developers and district task forces to accurately depict growth areas and facility needs within the

District

Education
Expected in 1999 B.A | Business Administration Metropolitan State University, St Paul, MN GPA: GPA: 3.82

Business Administration GPA: 3.82 Received a Community Award for DNR Snowmobile Training.


Expected in 1993 Associate of Arts Degree | Liberal Arts Lakewood Community College, White Bear Lake, MN GPA: GPA: 3.75

GPA: 3.75

Skills

•Skilled management professional with 25 years in the School Bus

Transportation field

•Well-developed persuasive and communication skills; able to interact

effectively with a diverse group of individuals at all levels.

•Effective time and equipment manager with excellent organizational and

follow through abilities.

•Ambitious, hard working, thorough, and consistent, with strong customer

service orientation.

•Demonstrated ability to lead and motivate individuals and teams to set and

achieve goals

Efficient day-to-day operations of a School Bus terminal.

Professional Affiliations

Member of MAPT for more than 25 years.

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School Attended

  • Metropolitan State University
  • Lakewood Community College

Job Titles Held:

  • Transportation Coordinator
  • Scheduled Service Manager
  • Consultant
  • Transportation Coordinator

Degrees

  • B.A
  • Associate of Arts Degree

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