transportation coach resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Fleet dispatching
  • Transportation solution development
  • Shipping and receiving understanding
  • Teambuilding
  • Staff development and oversight
  • Cost control and tracking
  • Administrative support
  • Problem resolution
  • Business operations
  • MS Office
  • Supervision
  • Customer service
  • Team management
05/2019 to Current
Transportation Coach Rooms To Go Mcallen, TX,
  • Researched and recommended cost-effective transportation methods and conducted regular safety audits on equipment.
  • Relayed delays and early arrivals to planning team.
  • Communicated delays and early arrivals to management.
  • Manage monthly and yearly P&L statements.
  • Verified that drivers had completed safety prerequisites and required training.
  • Minimized empty miles and maximized driver service hours by implementing backhaul solutions.
  • Coordinated product shipments from point of origin to destination.
  • Coordinated driver loads and managed dispatch tasks.
  • Searched for backhaul solutions to minimize empty miles and maximize driver's hours of service and revenue.
  • Kept drivers operating within federal and state DOT regulations.
  • Prepared and managed logistics department budget, ensuring proper implementation and allocation of resources.
05/2017 to 06/2019
Warehouse Operations Manager Crate And Barrel Locations: Washington D.C., DC,
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Managed day-to-day shipping and receiving.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Generated shipping documents including packing lists and invoices using brightree.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Researched issues to address shipping errors and packaging mistakes.;
  • Established and maintained good relations with customers, vendors and transport companies.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
07/2014 to 05/2017
Assistant Store Manager Lowe’s Home Improvement City, STATE,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Coached and developed store associates through formal and informal interactions.
  • Minimized waste through expense tracking and effective cost control strategies.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Handled scheduling for three store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Mentored team on effective upselling and cross-selling techniques.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Education and Training
Expected in 4 2017 to to
Associate of Science: Business Administration
Southern Regional Technical College - Tifton Ga,
Expected in 4 2013 to to
Associate of Arts: Health Administration
University of Arizona - ,

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Resume Overview

School Attended

  • Southern Regional Technical College
  • University of Arizona

Job Titles Held:

  • Transportation Coach
  • Warehouse Operations Manager
  • Assistant Store Manager


  • Associate of Science
  • Associate of Arts

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