Experienced Customer Service Representative with experience in Call Centers, Office, and Clerical work. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Satisfaction and Computer skills always willing to be trained Motivated to learn, grow and excel. Customer-oriented Hardworking with excellent telephone sales skills. Works to answer all guests questions via phone or email to reach positive outcomes. Highly skilled in managing invoice generation, mileage reports and shipping documentation.
Resourceful Transportation Clerk with performance in related roles. Detail-oriented and industrious with aptitude for route management and utilizing local traffic knowledge to foresee delays. Processes, monitors and files paperwork with commitment to accuracy and adherence to state and federal guidelines.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
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