(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Responsible Human Resources Associate with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
  • Familiar with Asana, Power BI, HRIS Oracle
  • Perform tasks with a high degree of accuracy
  • Identify organizational needs
  • Recordkeeping
  • Employee scheduling
  • Training and development
  • Inventory maintenance and oversight
California State University, Northridge Northridge, CA, Expected in 05/2019 Master of Science : Management - GPA :
  • Dean's List Fall 2017
  • Member of National Society of Leadership and Success
  • Coursework in Financial Management, Systems and Operations Management, Management and Organizational Behavior, Decision Making and Creativity, Strategic Human Resource Management
Work History
Amerisourcebergen Corporation - Corporate - Clairesportation Associate I
Oklahoma City, OK, 03/2020 - Current

Compensation & Benefits

  • Lead for Employee Recognition programs - Service Pins/Retirement Plaques. Service Pins- Assisted in implementation of new pins program, worked across multiple departments to finalize employee/supervisor memos and employee recognition letter, package roughly 150 pins/month to award employees for years of service, keep track of inventory. Retirement Plaques - Work directly with vendor to ensure accuracy on proofs and orders, review monthly invoices, work closely with Pension & Benefits to collect employee's information.
  • Assist in Job Specification Project: Uploaded new job specs to Metro's job board, edited job specs to align with Mercer's recommendations.
  • Administrative/Clerical duties: Create new logs every fiscal year, prepare weekly meeting agendas, log incoming salary proposals, interims, job reclassifications, and surveys.

Medical Services Coordination

  • Processed 2000+ COVID 19 cases for employees to return to work
  • Provide weekly statistics on pending cases
  • Trained new team members on policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Liaison between employee and 5 medical clinics regarding return to work appointments.
  • Clear employees to return to work and notified upper level management of employee's clearance
  • Abide by Metro's COVID 19 Leave policies/Corporate Safety policies
  • Handle and ensure confidential and sensitive matters regarding employee medical information

Short-Term Disability Compliance

  • Reviewed medical notes (extensions/releases to return to work)
  • Scheduleded employees for alcohol/drug testing and fitness-for-duty examination as required by federal and state regulations/Metro policies
  • Prepared PAFs (Personnel Action Form) for employees off work due to non-occupational leave of absence (FML, PDL, CRFA)
Five Below, Inc. - Operations Associate
Raleigh, NC, 07/2018 - 03/2020
  • Followed all shipping and receiving procedures for goods and materials as directed by Operations Manager
  • Submitted quote requests to suppliers to determine best rates for organization
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates
  • Created detailed expense reports and requests for capital expenditures
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Coordinated bookkeeping activities in QuickBooks
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget
  • Prepared operational reports and analyses and made appropriate recommendations to address progress and negative trends
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen
  • Reduced restaurant's annual food and labor costs by 10% through proper budgeting, scheduling and management of inventory
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations
  • Conducted monthly inventories of raw materials and components on work floor
Bevmo Holdings Llc - Human Resources Assistant
Culver City, CA, 07/2016 - 07/2018
  • Produced employee scheduling and conducted payroll
  • Oversaw 5 employees in front and back house to ensure compliance with regulations and food safety
  • Performed various administrative functions, including filing paperwork, office cleaning, and bookkeeping
  • Reviewed roughly 100 job applications to identify, vet and recommend optimal candidates
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite
  • Collaborated with management to build and implement effective, modern employment policies
  • Maintained current understanding of state and federal policies such as EEOC
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system
Tris Designs - Assistant Store Manager
City, STATE, 04/2016 - 01/2018
  • Created window displays and all-around store presentation
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Onboarded new employees, including training, mentoring and new hire documentation
  • Supervised and evaluated staff of 5 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency

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Resume Overview

School Attended

  • California State University, Northridge

Job Titles Held:

  • Clairesportation Associate I
  • Operations Associate
  • Human Resources Assistant
  • Assistant Store Manager


  • Master of Science

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