Responsible Human Resources Associate with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
Familiar with Asana, Power BI, HRIS Oracle
Perform tasks with a high degree of accuracy
Identify organizational needs
Recordkeeping
Employee scheduling
Training and development
Inventory maintenance and oversight
Work History
03/2020 to Current
Clairesportation Associate IAmerisourcebergen Corporation - Corporate – Oklahoma City, OK,
Compensation & Benefits
Lead for Employee Recognition programs - Service Pins/Retirement Plaques. Service Pins- Assisted in implementation of new pins program, worked across multiple departments to finalize employee/supervisor memos and employee recognition letter, package roughly 150 pins/month to award employees for years of service, keep track of inventory. Retirement Plaques - Work directly with vendor to ensure accuracy on proofs and orders, review monthly invoices, work closely with Pension & Benefits to collect employee's information.
Assist in Job Specification Project: Uploaded new job specs to Metro's job board, edited job specs to align with Mercer's recommendations.
Administrative/Clerical duties: Create new logs every fiscal year, prepare weekly meeting agendas, log incoming salary proposals, interims, job reclassifications, and surveys.
Medical Services Coordination
Processed 2000+ COVID 19 cases for employees to return to work
Provide weekly statistics on pending cases
Trained new team members on policies and procedures and offered insight into best ways to manage job tasks and duties.
Liaison between employee and 5 medical clinics regarding return to work appointments.
Clear employees to return to work and notified upper level management of employee's clearance
Abide by Metro's COVID 19 Leave policies/Corporate Safety policies
Handle and ensure confidential and sensitive matters regarding employee medical information
Short-Term Disability Compliance
Reviewed medical notes (extensions/releases to return to work)
Scheduleded employees for alcohol/drug testing and fitness-for-duty examination as required by federal and state regulations/Metro policies
Prepared PAFs (Personnel Action Form) for employees off work due to non-occupational leave of absence (FML, PDL, CRFA)
07/2018 to 03/2020
Operations AssociateFive Below, Inc. – Raleigh, NC,
Followed all shipping and receiving procedures for goods and materials as directed by Operations Manager
Submitted quote requests to suppliers to determine best rates for organization
Communicated with internal personnel to provide status updates for both shipping and receiving dates
Created detailed expense reports and requests for capital expenditures
Tracked inventory and ordered office supplies encouraging cost-effective solutions
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Coordinated bookkeeping activities in QuickBooks
Scheduled and received food and beverage deliveries, adhering to food cost and budget
Prepared operational reports and analyses and made appropriate recommendations to address progress and negative trends
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen
Reduced restaurant's annual food and labor costs by 10% through proper budgeting, scheduling and management of inventory
Completed timely data entry of new orders, labeled containers and placed in accurate storage locations
Conducted monthly inventories of raw materials and components on work floor
07/2016 to 07/2018
Human Resources AssistantBevmo Holdings Llc – Culver City, CA,
Produced employee scheduling and conducted payroll
Oversaw 5 employees in front and back house to ensure compliance with regulations and food safety
Performed various administrative functions, including filing paperwork, office cleaning, and bookkeeping
Reviewed roughly 100 job applications to identify, vet and recommend optimal candidates
Prepared monthly, weekly and daily logs using Microsoft Office Suite
Collaborated with management to build and implement effective, modern employment policies
Maintained current understanding of state and federal policies such as EEOC
Delivered friendly assistance with new hires throughout interviewing and hiring process
Reviewed employee time sheets for accuracy and maintained accurate records in company system
04/2016 to 01/2018
Assistant Store ManagerTris Designs – City, STATE,
Created window displays and all-around store presentation
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Handled customer service by dealing with complaints, organizing stock and answering customer questions
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Assisted Manager in interview process of prospective employees and provided feedback
Onboarded new employees, including training, mentoring and new hire documentation
Supervised and evaluated staff of 5 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
Education
Expected in 05/2019 to to
Master of Science: Management California State University, Northridge - Northridge, CA, GPA:
Dean's List Fall 2017
Member of National Society of Leadership and Success
Coursework in Financial Management, Systems and Operations Management, Management and Organizational Behavior, Decision Making and Creativity, Strategic Human Resource Management
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