Transportation Assistant GS 2102, Full Time 40 Hrs Resume Example Department Of Defense

TRANSPORTATION ASSISTANT GS-2102, FULL-TIME 40 HRS

Summary

Program coordinator with management experience and exceptional customer service skills. Versed in needs assessments and individual development.

Skills

Excellent Customer Service Skills
Excellent Staff Management Skills
Domestic and International Travel Services
Multi-task Management
Accounting
Work Independently or on Diverse Teams
Budgeting
Conflict Resolution
Marketing Strategies and Implementation
DTS / GATES Expert
Team Building

Regulatory Compliance
Lesson Plan Development
Microsoft Office
Payroll Management
Program Development
Recruitment and Training
Supervision
Teacher
Worldspan/Saber/Deltamatic experience
Written and Oral Communication Skills

Experience

Department of DefenseAlbany, GATransportation Assistant GS-2102, Full-time 40 Hrs12/2018 to Current

Federal Passport Agent, expert on passport and visa requirements, process applications for Official and Diplomatic Passport and Visas and other travel-related documentation, maintain a "Secret" security clearance.
Lead the MCLB Albany DMO as Workstation Area Security Officer (WASO) for the Global Air Transportation Execution System (GATES), responsible for validating/authenticating the Albany DMO, user account management, and user training.
Lead agent for Air Mobility Command (AMC) flight reservations for the transportation of members, baggage, pets, and service animals through the GATES system.
Maintain an expert knowledge in codes associated with AMC Mission Channels.
Issuance of Travel Sheets (ticket) needed for travel on AMC flights; responsible for training other DMO staff members in AMC booking and procedures.
Provide authorization letters and additional travel documentation to DOD contractors to allow passage on AMC flights.
Centrally Billed Account (CBA) Specialist, responsible for reconciliation and certification of invoices against the CBA.
Counsel and assist military personnel/dependents, DOD civilians/dependents, and contractors in order to assess travel needs.
Lead Agent for booking and ticketing of military personnel/dependents, DOD civilians/dependents and contractors by liaising with SATO offices; responsible for training other DMO staff in these requirements and procedures.
Lead Agent for chartered bus transportation supporting the missions of MCLB Albany, MCRD Parris Island, NAS Pensacola Marine Schools.
Review and coordinate the full range of transportation support functions related to Passenger Control Point (PCP) for movement of personnel from MCLB Albany, Fort Benning Marine Schools, NAS Pensacola Marine Schools, and Blount Island Command and contractors.
Review travel orders for compliance with all pertinent regulations including authorized destinations, air travel approval, accommodations, and rental car approval through the Defense Travel System (DTS).
Coordinate air/car/hotel arrangements for Military Working Dogs and their handlers.
Quality Assurance Evaluator (QAE) for the commercial travel agency, monitoring and reporting contractor performance and compliance.
Maintain an expert knowledge of Joint Federal Travel Regulations and NAVSUP P490, including Orders/Order types and their associated Shipping Entitlements, Lines of Accounting (LOA), and Household Goods (HHG) shipping and storage.
Organize and conduct Counselings, Lectures, and Briefs on all types of entitlements including shipment and storage of personal property, vehicles and other items overseen by the Personal Property Office (PPO).
Coordinate, arrange, and oversee the shipping, receiving, and inspecting of personal property of deceased (Bluebark) personnel
Logistics Support Division (LSD) Representative for the FEMA Emergency Operation Center (EOC).
LSD Trusted Agent, responsible for the initiation and coordination of security clearance for MCLB contractor personnel.

CWT SATO TravelAlbany, GAGovernment Travel Agent, Full-time, 40 Hrs02/2015 to 12/2018

Coordination of government and personal travel arrangements including needs assessment and regulatory compliance, emphasis on customer service skills.
Provide confidentiality (security clearance for PII and Sensitive Data), Experienced in Defense Travel System (DTS), Saber, and Worldspan.
East Coast Team Leader for the transition to the NextGen system, responsible for agent training and account management, served as resource post-transition
Booked and ticketed reservations for commercial travel of military and DOD civilians and their dependents including air travel,

Porterfield Day SchoolAlbany, GADirector, Full-time, 40 Hrs06/2003 to 11/2014

Management of all aspects of Day School Program including teacher recruitment and development, marketing, program development, coordination with Dougherty County School System Special Services, budget and accounting, payroll.
Development and supervision of orientations, open houses, and holiday programs.
Supervision of 23 teachers and assistants.
Assessed families of various economic backgrounds to match with available state and local assistance programs for low-income or special needs children.
Team building and training.
Development and management of new summer outreach program, including training, scheduling, and supervision of a staff of approximately 30 team members.

Porterfield Day SchoolAlbany, GATeacher, Part-time 25 Hrs08/1998 to 06/2003

Individual and class needs assessment, development and implementation of lesson plans, matching special needs children with available services.
Classroom management.
Council with students and families to promote growth and development.

Education and Training

Art, Military ScienceGeorgia Southwestern State University, Americus, GA, United States

144 credit hours (quarter system)

High School Diploma06/1984Albany High School, Albany, GA

Leadership Training: Safe Sanctuary ProgramUnited Methodist Chruch, Albany, GA

Instructor certification for Safe Sanctuary Program

44 hours

Leadership Training: Safeguarding ProgramEpiscopal Diocese of Georgia, Savannah, GA

Instructor Certification for Safeguarding God's Children Program

44 hours

Management And Leadership of Preschool ProgramsGeorgia Dept. of Early Care & Learning, Atlanta, GA

Certification to train/instruct in the following areas:

CDC Infection Control for Schools and Classrooms

Classroom Management for Cognitive Development

Goal-Setting and Time Management

Lesson Planning

Behavioral Management

152 hours

Certification, Military Passport Acceptance AgentU S Department of State, Ft. Belvoir, VA

16 hours

Passport Acceptance Agent, Field TrainingU S Department of State, Ft. Benning, GA

9 hours

Defense Travel SystemDefense Travel Management Office, MCLB, Albany, GA

AO/RO - DTS Approval Process

TDY Travel Policies

City Pair Program

DTS Travel Documentation

Constructed Travel

U.S. Government Rental Car Program

24 hours

Personal Property And Passenger TransportationU S Marine Corps, MCLB, Albany, GA

Personal Property Entitlements and Allowances

Port Call Procedures

Circuitous Travel and Applicable Mandates

Transportation Regulations and Publication

Personally Procured Moves

64 hours

Personal Property Training CourseU S Transportation Command, MCLB, Albany, GA

24 hours

Contracting Officer's Rep. With A Mission FocusDefense Acquisition University, MCLB, Albany, GA

8 hours

CPI Yellow BeltU S Marine Corps, MCLB, Albany, GA

8 hours

FEMA Emergency Management InstituteU S Department of Homeland Security, MCLB, Albany, GA

Introduction to Incident Command System (ICS)

Basic ICS for Initial Response

Introduction to National Incident Management System

National Response Framework

8 hours

Diversified Educational ConceptsMCLB Civilian Workforce Development, MCLB, Albany, GA

Myers Briggs Type Indicator

8 hours

Joint Knowledge OnlineJoint Chiefs of Staff, MCLB, Albany, GA

Trusted Associate Sponsorship System (TASS) Overview

TASS Trusted Agent Training

TASS Trusted Agent Certification

6 hours

Personal Property - Personally Procured Moves 118Department of The Navy, MCLB, Albany, GA

8 hours

Personal Property - Personally Procured Moves 594Department of The Navy, MCLB, Albany, GA

8 hrs

Ticketing SchoolDelta Air Lines, Atlanta, GA

FAA Regulations and Compliance

Reservation System

Domestic Fare Construction, Tariffs and Taxes

International Fare Construction, Tariffs and Taxes

Government Travel Regulations

Government Fare Construction

Government Transportation Request Processing

Downtime Procedures and Manual Ticketing

120 hours

Freight ManagementDelta Air Lines

FAA Regulation and Compliance

Freight Routing and Rates

Pivot Points

Aircraft Weight and Balance Calculations

24 hours

FAA Ground Security Coordinator CertificationDelta Air Lines, Atlanta, GA

29 hours

Interests

Activities and Honors , President, Albany Tennis Association (2014 - 2018) Member-at-large, Vestry, St. Patrick's Episcopal Church, (2015 - 2018) President, Lights-of-Love Campaign (Phoebe Putney Memorial), 1997-2000

Resume Overview

Companies Worked For:

Department of Defense
CWT SATO Travel
Porterfield Day School

School Attended

Georgia Southwestern State University
Albany High School
United Methodist Chruch
Episcopal Diocese of Georgia
Georgia Dept. of Early Care & Learning
U S Department of State
Defense Travel Management Office
U S Marine Corps
U S Transportation Command
Defense Acquisition University
U S Department of Homeland Security
MCLB Civilian Workforce Development
Joint Chiefs of Staff
Department of The Navy
Delta Air Lines

Job Titles Held:

Transportation Assistant GS-2102, Full-time 40 Hrs
Government Travel Agent, Full-time, 40 Hrs
Director, Full-time, 40 Hrs
Teacher, Part-time 25 Hrs

Degrees

Art, Military Science
High School Diploma 06/1984
Leadership Training: Safe Sanctuary Program
Leadership Training: Safeguarding Program
Management And Leadership of Preschool Programs
Certification, Military Passport Acceptance Agent
Passport Acceptance Agent, Field Training
Defense Travel System
Personal Property And Passenger Transportation
Personal Property Training Course
Contracting Officer's Rep. With A Mission Focus
CPI Yellow Belt
FEMA Emergency Management Institute
Diversified Educational Concepts
Joint Knowledge Online
Personal Property - Personally Procured Moves 118
Personal Property - Personally Procured Moves 594
Ticketing School
Freight Management
FAA Ground Security Coordinator Certification

Transportation Assistant GS-2102, Full-time 40 Hrs Resume Example

Resume Score: 80%

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