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Transportation Assistant resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Transportation Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Managed and tracked 100+ accounts and provided immediate action on priority tasks. Motivated to learn, grow and excel in Transportation and Logistics.

Talented Transportation Assistant adept at delivering administrative and logistical support to meet transportation department needs. Excellent communication and project management skills. Bringing 10 years of related field experience.

Accuracy-driven and dedicated with top-notch time management skills and the ability to work with minimal oversight to manage office and field transportation operations. Offering understanding of compliance, safety and security concerns. Expert in MS Office

Skills
  • Documentation abilities
  • Proficient in MS Office, Adobe Acrobat, industry software
  • Administrative support
  • Research
  • Data Collection
  • Data Entry
  • Data Analysis
  • Documentation
  • Project Management
  • Recordkeeping
  • Customer Service
  • Scheduling
  • Technical Support
  • Inventory Management
  • Compliance understanding
Work History
Transportation Assistant, 11/2019 - Current
North Shore Healthcare Support Center Plymouth, WI,
  • 40 hours/week 27,840/year
  • Responsible for overseeing day-to-day functions by ensuring shipping goals meet Defense Transportation Regulation (DTR) guidelines
  • Proficient in Defense Personal Property System (DPS) and Electronic Transportation Operational Personal Property Standard (ETOPS), collecting data and analyzing information to identify trends for corrective measures within the back-office functions
  • Manage three Areas of Responsibilities (AOR) for JPPSO-NW for processing shipments (review, route, award) as Direct Procurement Method (DPM), Non-Temporary Storage Release (NTSR), Local Moves, Non-Temporary Storage (NTS), Household Shipments (HHG), and GBL Corrections
  • Highly proficient in MS Office, Adobe Acrobat, print, scan, copy, and edit different types of documents
  • Manage phone calls and emails to communicate with customers, counselors, services agents regarding various issues on shipments, general and specific inquiries
  • Reviewed and filed paperwork related to transportation schedules and costs
  • Directed investigations to verify and resolve customer or shipper complaints
  • Collaborated with managers and other assistants to formulate and implement policies, procedures and objectives
Initial Loss Representative, 02/2015 - 02/2016
Beth Israel Deaconess Medical Center Auburndale, MA,
  • 40 hours/week 25,920/year.
  • Conducted initial client assessment for 100+ accounts; processed claims and submitted records for verification.
  • Provided customer support and answered customer inquiries to ensure 100% satisfaction of service.
  • Coordinated with 2+ departments to ensure comprehensive oversight from account opening to final closure.
Administrative Supervisor, 01/2006 - 01/2015
UNITED STATES ARMY City, STATE,
  • Various Locations, Managed training schedules, curriculum parameters, and reports for 10+ classes in order to meet quarterly and annual professional development requirements
  • Supervised operations, maintenance, and repair of specialized equipment valued in excess of $20K
  • Generated employee reports and rosters to ensure 100% completion of individual training requirements
  • Trained, mentored, and supervised 10 employees in area management, operational safety, communication, and regulation compliance
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to equipment accountability
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Education
BBA: Logistics Management, Expected in 2023
-
Central Washington University - Ellensburg, WA
GPA:
Associate of Applied Science: Environmental Science, Expected in 2018
-
Clover Park Technical College - Lakewood, WA
GPA:

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Resume Overview

School Attended

  • Central Washington University
  • Clover Park Technical College

Job Titles Held:

  • Transportation Assistant
  • Initial Loss Representative
  • Administrative Supervisor

Degrees

  • BBA
  • Associate of Applied Science

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