Transportation Aide State Of Delaware Resume Example

• Operated multi-line telephone to direct incoming calls
• Scheduled appointments for home water tests and product demonstrations
• Advised potential customers of available products
• Attended weekly sales meetings
• Retrieved data from water tests results and submitted to callers.

• Managed a 182-space parking facility
• Created notifications, general policy updates and memorandums
• Generated daily revenue and cashier reports in a timely manner
• Increased sales by offering Colonial Airport Parking (CAP) memberships and services
• Verified all Cashier Shift Reports submitted for accuracy
• Recorded and documented all deposits received
• Operated an electronic cash register to collect payment for parking fees when necessary
• Resolved any operating and/or facility issues
• Addressed all customer inquiries and concerns
• Ordered office/facility supplies as needed and maintained accurate inventory records
• Provided shift coverage as needed.

• Managed front office
• Boosted revenue by $25K annually acquiring new clientele for membership programs
• Promoted sale of retail and private line (Syuri) products
• Scheduled and confirmed all appointments in a timely manner
• Answered multi-line telephone and provided excellent customer service to clients
• Revised all marketing materials for salon and Syuri websites Maintained, updated and tracked all salon and store inventory via internal database (SuperSalon).

• Reconciled multiple credit card statements for upper management
• Verified receipts for employee expense reimbursements
• Created checks for weekly/monthly payables
• Processed contract invoices in Quickbooks for payment
• Converted all A/P files from Quickbooks to Deltek GCS Premier

Operated multi-line telephone system to direct incoming calls to appropriate personnel.  Created and revised business letters and memorandums using Microsoft Word.  Created, updated and maintained new and existing client databases using Microsoft Excel. Researched, extracted, summarized, and compiled client information. Documented applicant contacts, required data and responses into the internal database (NEMIS)

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.  
• Provided front desk support for staff of 13 employees
• Answered multi-line telephones and directed incoming calls to appropriate personnel
• Produced budgetary status reports for training and accrual reports monthly
• Generated various reports, business letters and memos
• Created rosters and certificates for all computer and managerial courses
• Maintained availability and cancellation of reservations for 15 conference rooms within three facilities
• Coordinated all facets of the monthly executive management meetings and the bi-weekly department staff meetings.
• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.