transport systems manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Twenty plus years of data analysis, systems testing, training, and process design. Self motivated, organized, and attention to detail. Over a year working from home in dedicated office.

  • Technical support and software troubleshooting
  • Software trainer
  • Software review and recommendations
  • Requirements gathering and analysis
  • Analytical skills, including mega data analysis
  • Good listening skills
  • Organization and Time management
  • Planning and Coordination
  • Data management
Work History
Transport systems manager, 09/2017 to 05/2021
Amita HealthCollinsville, OK,
  • Responsible for support, process change, and all enhancement requests for BluJay TMS.
  • Process review and analysis, new release testing, and advising business regarding best practices.
  • Subject matter expert for BluJay TMS
  • Redesign of three key processes to obtain efficiencies.
  • Drafted change management policies to streamline introductions of new software and systems.
  • Provided requirements for, and carried out all testing, for an AI solution estimated to save up to 60 hours per week in a logistics processes.
  • Created and maintained policy documentation on all Transportation Management System (TMS), detailing best practices and procedures.
  • Responded to incidents quickly, troubleshot problems, and corrected faults.
  • Facilitated best user experience through continuous support, training classes, improvements and communication of system changes.
Project analyst, 08/2012 to 09/2017
Baylor Scott & White HealthBryan, TX,
  • Serve as lead analyst and designer for Customer Discount Program. Projections for savings in fiscal year 2018 was $500,000 with final numbers coming in at $550,000 for that fiscal year.
  • Liaison with cross-functional departments to design, develop and deliver multiple projects.
  • Provide analysis of mega data from business intelligence systems.
  • Report out analyses to senior management.
  • Responsible for developing savings budget and delivering on $500,000 savings annually by enhancing and managing Customer Discount Program.
  • Elicit business needs from management and develop written business requirements.
  • Experience in producing business requirements for the Business Intelligence team to develop.
  • Problem identification analysis and resolution recommendations for business issues.
  • Development of work breakdown structures in MS Project and management of projects through the use of task relationship management, monitoring and adjustment of schedule to minimize risk.
  • Analysis of mega data, project management, and business requirements gathering Skills Used Advanced Excel ,MS Project ,Word Lean Logistics, QlikView, and information gathering.
Project Analyst, 01/2002 to 08/2017
Marriott Vacations WorldwideCity, STATE,
  • Serve as liaison with 9 cross-functional departments to communicate project efforts, objectives and update.
  • Provide analysis and risk reports to senior-level executives and interpret information as requested.
  • Serve as front line technical support for all Primavera Software and provide technical support for Excel.
  • Key Achievements # Spearheaded development and management efforts of 4,000 task integrated schedule to launch new product.
  • Efforts continually aid in achieving business goals.
  • Resource loaded project was integral in launching product on time and within budget and enabled integration of all key process areas, providing a logic driven project management tool that links all activities to main objective.
  • Designed and documented process for management and update of sales start up project schedules that was instrumental in commencement of three substantial projects.
  • Implemented improved process to manage cashflow; proven results for saving time and manual resources.
  • Developed and implemented training courses; trained users in use of cost management and scheduling software, and MS office suite.
  • Designed and produced database forms and reports for A&C cost management tool "Contract Manager"—provided business solutions including automation of accounting form; “APP100.”.
Assistant to Senior Project Director, 01/2000 to 01/2002
Marriott Vacations WorldwideCity, STATE,
  • Provided project and administrative support with high-level of accountability for project maintenance and effective use of cost management software.
  • Entered and distributed cost documents, reconciled budgets, created forecasts, and database report writing.
  • Key Achievements.
  • Managed 4,000 task resource loaded Primavera Schedule.
  • Wrote business rules for API to take data from Contract Manager to Project Manager P6V8.
  • Managed cost management system to match forecast to budget.
  • Developed reports and forms in Sybase Infomaker.
  • Multiple industries (Accounting, Manufacturing, Finance, Publishing) Contract Employee.
Bachelor of Arts: Business Administration, Expected in to Stetson University - DeLand, FL
Associate: Business Administration, Management Information Systems, Expected in to American Intercontinental University - Atlanta, GA
Diploma: Hotel Management, Expected in to University of Hendon - London,
Certificate in Advanced City and Guilds Adult Teachers: , Expected in to University of Hendon (UK) - ,

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Resume Overview

School Attended

  • Stetson University
  • American Intercontinental University
  • University of Hendon
  • University of Hendon (UK)

Job Titles Held:

  • Transport systems manager
  • Project analyst
  • Project Analyst
  • Assistant to Senior Project Director


  • Bachelor of Arts
  • Associate
  • Diploma
  • Certificate in Advanced City and Guilds Adult Teachers

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