Transport Officer resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Reliable Veteran Claims Benefit Advisor familiar with federal and state veterans programs benefiting veterans. Offering two years of hands-on experience advising veterans on matters pertaining to entitlement of benefits. Skillful in helping preparing claims, obtaining supporting documents and evidence and performing investigations to determine eligibility. A friendly and compassionate professional to veterans, dependents, and surviving spouses with positive attitude and strong customer service skills. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Administrative Support
Eligibility Requirements
Client Services
Assessments and Qualifications
Customer Relations
Office Support
Service Screening
Screening Processes
Service Requests
Inputting Claims
Work History
07/2020 to Current
Grant CoordinatorSac And Fox Tribe Of Iowa – Tama, IA,
Answered questions from staff about grant funded programs for fiscal and programmatic compliance matters.
Established and maintained electronic files for grant-funded projects for tracking and reporting.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Increased number of beneficiaries through outreach for grant.
09/2006 to 12/2017
Transport OfficerFidelity Investments – Des Plaines, IL,
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Transported detainees to customer locations in timely and safe manner.
Handled CBP calls to address customer inquiries and concerns.
Field training officer managing more than 15 employees.
Organized records of vehicles, schedules and completed orders.
09/2000 to 09/2008
Courier/Customer Service AssociateUnited States Army National Guard – City, STATE,
Picked up packages and made deliveries promptly, exceeding prior delivery records by 100% in just 20 stops in 2 hours.
Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Properly documented all packages received using up to date technology.
Interacted with customers to determine needs and opportunities for additional sales.
Maintained clean and orderly appearance while on shift.
Reported any issues found with delivery truck to next shift driver and shift lead.
Reported customer questions, issues and complaints to management.
Drove safely at all times to avoid accidents and harm.
Accepted cash, credit or debit cards and business checks using mobile payment system for quick and efficient payment processing.
Tracked delivery information, mileage and fuel use while on shift.
Followed all company policies and procedures during shift.
04/2000 to 04/2008
Squad LeaderUnited States Army – City, STATE,
Supervised and led squad of 8-15 soldiers, setting high standard of efficiency, loyalty and integrity.
Operated heavy equipment and fire equipment including mobile Incident Command Center vehicle.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Responded to emergencies with speed, efficiency and knowledgeable assistance.
Briefed chain f command on readiness, equipment status and enemy locations on daily basis to enable sound decision making.
Determined necessity and type of additional resources and change of approach and techniques.
Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
Executed reasoned and efficient decision-making to foster troop discipline and unity.
Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
Trained teams on emergency situation preparedness and fundamentals in tactical planning, equipment maintenance and weapon use.
Maintained 100% accountability of all assigned equipment worth more than $1,000,000.00 in Afghanistan.
Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
Maintained property and equipment inventory and crew assignments.
Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
Supervised more than $3,000,000.00 in high-value equipment, maintaining zero loss record during deployment.
Inspected weapons for proper cleanliness and functionality and identified parts for repair.
Submitted work orders to have vehicles repaired and checked each one thoroughly upon return to service.
04/1997 to 04/2000
GunnerCompany Name – City, State,
Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
Coordinated work assignments, evaluated performance and disciplined 4-member security team.
Conducted inventory reports valued over $3,000,000.00 with no discrepancies.
Managed promotions and personal action documents for over 3 lower enlisted personnel.
Operated wheeled and tracked vehicles and communications equipment, including Bradley Fighting Vehicle and Hummer equipment.
Education
Expected in 05/2020
Bachelor of Arts: History Teacher Education Texas A&M International University - Laredo, TX GPA:
Expected in 05/2012
Associate of Arts: Laredo Community College - Laredo, TX GPA:
Accomplishments
2005 deployed as Squad Leader to Afghanistan and came back to the states with all my men.
2019 Commander for the Veterans of Foreign Wars Post 9194
Provided veteran with home, started the veterans affairs committee back at the city, provided information to veterans for their benefits.
Completed College of Education Blocks I,II,III
Awarded transport officer of the years twice during employment
Spearheaded the Gold Star Monument
Organized Troops for Turkey's
Raising money for charity. (ex. Smile from Heaven)
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