Transport Officer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Reliable Veteran Claims Benefit Advisor familiar with federal and state veterans programs benefiting veterans. Offering two years of hands-on experience advising veterans on matters pertaining to entitlement of benefits. Skillful in helping preparing claims, obtaining supporting documents and evidence and performing investigations to determine eligibility. A friendly and compassionate professional to veterans, dependents, and surviving spouses with positive attitude and strong customer service skills. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Administrative Support
  • Eligibility Requirements
  • Client Services
  • Assessments and Qualifications
  • Customer Relations
  • Office Support
  • Service Screening
  • Screening Processes
  • Service Requests
  • Inputting Claims
Work History
07/2020 to Current
Grant Coordinator Sac And Fox Tribe Of Iowa Tama, IA,
  • Answered questions from staff about grant funded programs for fiscal and programmatic compliance matters.
  • Established and maintained electronic files for grant-funded projects for tracking and reporting.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Increased number of beneficiaries through outreach for grant.
09/2006 to 12/2017
Transport Officer Fidelity Investments Des Plaines, IL,
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Transported detainees to customer locations in timely and safe manner.
  • Handled CBP calls to address customer inquiries and concerns.
  • Field training officer managing more than 15 employees.
  • Organized records of vehicles, schedules and completed orders.
09/2000 to 09/2008
Courier/Customer Service Associate United States Army National Guard City, STATE,
  • Picked up packages and made deliveries promptly, exceeding prior delivery records by 100% in just 20 stops in 2 hours.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Properly documented all packages received using up to date technology.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Maintained clean and orderly appearance while on shift.
  • Reported any issues found with delivery truck to next shift driver and shift lead.
  • Reported customer questions, issues and complaints to management.
  • Drove safely at all times to avoid accidents and harm.
  • Accepted cash, credit or debit cards and business checks using mobile payment system for quick and efficient payment processing.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Followed all company policies and procedures during shift.
04/2000 to 04/2008
Squad Leader United States Army City, STATE,
  • Supervised and led squad of 8-15 soldiers, setting high standard of efficiency, loyalty and integrity.
  • Operated heavy equipment and fire equipment including mobile Incident Command Center vehicle.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Briefed chain f command on readiness, equipment status and enemy locations on daily basis to enable sound decision making.
  • Determined necessity and type of additional resources and change of approach and techniques.
  • Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
  • Executed reasoned and efficient decision-making to foster troop discipline and unity.
  • Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
  • Trained teams on emergency situation preparedness and fundamentals in tactical planning, equipment maintenance and weapon use.
  • Maintained 100% accountability of all assigned equipment worth more than $1,000,000.00 in Afghanistan.
  • Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
  • Maintained property and equipment inventory and crew assignments.
  • Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
  • Supervised more than $3,000,000.00 in high-value equipment, maintaining zero loss record during deployment.
  • Inspected weapons for proper cleanliness and functionality and identified parts for repair.
  • Submitted work orders to have vehicles repaired and checked each one thoroughly upon return to service.
04/1997 to 04/2000
Gunner Company Name City, State,
  • Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
  • Coordinated work assignments, evaluated performance and disciplined 4-member security team.
  • Conducted inventory reports valued over $3,000,000.00 with no discrepancies.
  • Managed promotions and personal action documents for over 3 lower enlisted personnel.
  • Operated wheeled and tracked vehicles and communications equipment, including Bradley Fighting Vehicle and Hummer equipment.
Expected in 05/2020
Bachelor of Arts: History Teacher Education
Texas A&M International University - Laredo, TX
Expected in 05/2012
Associate of Arts:
Laredo Community College - Laredo, TX
  • 2005 deployed as Squad Leader to Afghanistan and came back to the states with all my men.
  • 2019 Commander for the Veterans of Foreign Wars Post 9194
  • Provided veteran with home, started the veterans affairs committee back at the city, provided information to veterans for their benefits.
  • Completed College of Education Blocks I,II,III
  • Awarded transport officer of the years twice during employment
  • Spearheaded the Gold Star Monument
  • Organized Troops for Turkey's
  • Raising money for charity. (ex. Smile from Heaven)

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Resume Overview

School Attended

  • Texas A&M International University
  • Laredo Community College

Job Titles Held:

  • Grant Coordinator
  • Transport Officer
  • Courier/Customer Service Associate
  • Squad Leader
  • Gunner


  • Bachelor of Arts
  • Associate of Arts

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