transit operator resume example with 15+ years of experience
Associate of Science Degree: Criminal Investigations from Everest University, May 2013. I am an experienced Juvenile Detention Officer with approximately seven years of correctional service monitoring juvenile offenders. While demonstrating leadership skills, being a positive role model for staff, youth, and the community, I managed to treat all persons with dignity and respect. In addition, I am proficient in Customer Service and Customer satisfaction. I am currently a Transit Operator at the City of Gainesvilleās transportation Department. I have been described by co-workers and management as an adaptable and friendly team player with comprehensive background in communications and customer relations with positive outcomes. I am a creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Punctual, responsible, patient, and caring, describes my dedication to my profession and the quality of work I provide daily.
- Skilled multi-tasker
- Fast learner
- Detail-oriented
- Culturally-sensitive
- Strong communicator
- Creative
- Self-starter
- Valid Florida CDL driverās license
Criminal Investigations President's List GPA: 4.0 Dean's List GPA: 3. Member of Order of Eastern Star Club
Brownsville, TX, 08/2012 - Current
- Operate revenue service vehicles on regular or flexible routes in accordance with published schedules, and report any potential delays to the Road Supervisor/Dispatcher.
- Collect fares, tokens, and passes from passengers.
- Act as first-line customer service representative and record passenger data by fare types.
- Report vehicle malfunctions before, during or after operation.
- Assist passengers embarking and disembarking the bus.
- Properly secure wheelchairs in revenue service vehicles equipped to transport the disabled and announce stops for the visually impaired and comply with Federal safety regulations.
- Distribute information to riders and answer questions about service, routes, and schedules.
- Comply with Americans with Disabilities Act (ADA) guidelines.
- Report to work promptly and on a continuous and regular basis while completing pre-trip inspections.
- Addressed questions and concerns from the general public.
Candler, FL, 07/2007 - 05/2012
- Senior Detention Officer providing supervision of youth in a safe, secure and humane environment.
- Responsible for ensuring all youth have the opportunity to participate in educational, mental health, substance abuse, and health care services.
- Provide safely, secured, and accountable of youth assigned to my mod.
- Also be able to identify the escape risk, sexual offenders and youth that have aggressive charges.
- To be responsible manner, demonstrate leadership by being a positive role model for staff, youth, and the community.
- A typical day in secure detention involved ensuring all youth are given the opportunity to complete hygiene, three hot meals, school, structured physical and educational activities, and court appearance as scheduled.
- Collaborated with community leaders, organizations and public agencies to promote the organizationās community service programs.
Canyon Lake, TX, 02/2007 - 07/2007
- Monitor juvenile offenders while conducting rounds and on video surveillance and enforce facility rules as needed.
- Assist with daily cell inspections, including checking doors and windows for weak points or discrepancies.
- Intervene in fights or related crisis situations between youth and detain any responsible parties.
- Conduct head counts for youth leaving for and returning from work release activities.
- Escort youth to off-site programs and provide supervision throughout shift.
- Search mail and packages for contraband and confiscate any suspicious items and notify supervisors.
- Use metal detector and bag checking station to screen visitors during visiting hours.
Castle, OK, 03/2005 - 01/2007
- Monitor juvenile offenders while conducting rounds and on video surveillance and enforce facility rules as needed.
- Assist with daily cell inspections, including checking doors and windows for weak points or discrepancies.
- Conduct head counts for youth leaving the facility to programs and escorting youth to off-site appointments while still providing supervision.
- Search mail and packages for contraband and confiscate any suspicious items and notify supervisors.
- Use metal detector and bag checking station to screen visitors during visiting hours.
ADA, customer service, leadership, mental health, mail, safety, Supervisor,
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Everest University
Job Titles Held:
- Transit Operator
- Senior Detention Officer
- Senior Detention Officer
- Senior Detention Officer
Degrees
- Associate of Science Degree
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy