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Transactions Clerk Resume Example

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TRANSACTIONS CLERK
Summary
Cashier offering more than 5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
*Proficient working experience in multi-tasking and fast paced environments. Motivated and professional with friendly demeanor and hard-working nature. Seeking to support high-volume operations with strong multi- tasking abilities and high energy.
*Motivated Cashier skilled at providing exceptional service, accurately handling money and proficiently managing store inventory to maximize customer satisfaction and sales. Resourceful and driven professional with 4+ years' experience.
*Qualified employee with 5+ years in fast-paced customer service and call center environments. Personable and professional under pressure.
*Excellent communicator with 2+ years in a demanding call center environment as a Customer Service Representative.
*Hardworking Warehouse Worker with 10 Months experience in a warehouse pick/pack fulfillment and distribution environment.
*Have worked with transactions and made sure of correct inventory. 
Highlights
  • Data entry
  • Inventory coordination
  • Critical thinking skills
  • Work well independently
  • Customer- and service-oriented
  • Cash handling accuracy
  • Inventory control procedures
  • Goal-oriented
  • Internet savvy
  • Staff development/training
  • Use of Microsoft Word, Powerpoint, and Excel. 
Experience
Channell Commercial CorporationRockwall, TXTransactions Clerk06/2017As a Transactions Clerk, I make sure that all of the inventory is up to date. At Channell Commercial Corporation we use an excel google sheet to keep up with all of our customer orders, and to see all of our upcoming hot jobs. It is my job to moves these around within the computer, and make sure that they are physically moved around within the facility. 
Walmart SupercenterCashier/Stocker03/2015 to 09/2015
  • Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided ongoing guest service, including giving fashion advice.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Directed calls to appropriate individuals and departments.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Created and maintained an organized database to develop promotional sales.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Asked open-ended questions to assess customer needs.
  • Folded and arranged garments in attractive displays.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Recommended alternative items if product was out of stock.
Hastings' Entertainment Greenville, TXCashier05/2013 to 06/2017
  •  Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Communicated clear expectations and goals to each team member.
  • Answered an average of 40 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Education
High School Diploma2015Greenville High School Lions Lair Rd, Greenville, Tx.
Associate of Science:Criminal JusticeParis Jr College Monty Stratton Pkwy, Greenville, Tx.Criminal Justice
Skills
administrative, Cash register, closing, coach, communication skills, Creative problem solver, Credit, addressing customer concerns, client relations, customer relations, customer service, database, fashion, inventory, marketing, money, Multi-tasking, Payment processing, Excellent people skills, policies, pricing, Problem-solving skills, Quick learner, sales, Sales training, Strategic, telephone, telephone etiquette, phone, Time management
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Resume Overview

Companies Worked For:

  • Channell Commercial Corporation
  • Walmart Supercenter
  • Hastings' Entertainment

School Attended

  • Greenville High School Lions Lair Rd
  • Paris Jr College Monty Stratton Pkwy

Job Titles Held:

  • Transactions Clerk
  • Cashier/Stocker
  • Cashier

Degrees

  • High School Diploma 2015
    Associate of Science : Criminal Justice

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