LiveCareer-Resume

transaction coordinator resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Administrative Assistant with over 4 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Client Relationship Development
  • MS Office
  • Scheduling
  • Project organization
  • Customer service
  • Problem resolution
  • Office administration
  • Faxing Paperwork
  • Meeting arrangements
  • Multi-line Telephone Systems
  • Information security
  • Mail handling
  • Sorting and labeling
  • Communications
  • Business operations
  • Team management
  • Relationship development
  • Meeting minutes
  • Administrative support
  • Time management
  • Social media knowledge
  • Documentation and reporting
Work History
09/2017 to 06/2020 Transaction Coordinator Fay Servicing | Md, MD,
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
  • Prepared properties for open houses by educating sellers, setting up documents and posters, and staging to increase appeal of first impressions.
  • Ensured that all clients looking to sell or buy were aware of current market conditions, legal requirements, pricing and mortgages.
  • Handled over 10 monthly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
  • Resolved home seller problems, improved operations and provided exceptional client support.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Created Property Reports and CMA's as needed for listing appointments
  • Inputted and tracked all listings in the MLS system
  • Drafted Contracts of Sale for buyers
  • Helped the Real Estate Agents on the Team with social media, Scheduling appointments, and their current sales.
  • Conducted Team Meetings , reviewing sales goals, past sales, weekly updates on current listings
  • Increased customer satisfaction by resolving communication issues.
04/2016 to 08/2017 Administrative Assistant Firstservice Residential | Henderson, NV,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Scheduled field operator appointments with Clients
  • Reviewed Photographers photos and sent them to clients in a timely manner
  • Reviewed all customer service emails and delegated to correct department
  • Inputted photos into MLS for clients.
  • Handled all incoming calls
  • Implemented Confirmation systems between the office and clients for future appointments
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
11/2015 to 04/2016 Front Office Coordinator Nuvance Health | Norwalk, CT,
  • Produced highly accurate internal and external letters and memoranda.
  • Sorted through incoming applications
  • Scheduled interviews for applicants and onboarding for new hires with all departments
  • Pre-screened applicants and scheduled interviews with appropriate team members if needed.
  • Reviewed applications for experience and fit with posted positions.
  • Maintained and organized electronic files for applicants, including feedback created throughout interview process.
  • Created and uploaded employment postings on Social Media and Job Websites (Indeed, Monster, ETC)
  • Placed initial review calls with applicants as requested
  • Maintained work structure by updating job requirements and job descriptions for all positions.
02/2013 to 11/2015 Front Desk Receptionist Expeditors International Of Washington, Inc. | Mira Loma, CA,
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Managed customer relations and customer service through daily communication and interaction.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Informed customers about special promotions and provided detailed information for various products.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted with price verifications and implemented adjustments for discounts or promotions.
  • Educated customers on promotions to enhance sales.
Education
Expected in 05/2018 to to Associate of Arts | Business Administration Middlesex County College, Edison, NJ GPA:

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Resume Overview

School Attended

  • Middlesex County College

Job Titles Held:

  • Transaction Coordinator
  • Administrative Assistant
  • Front Office Coordinator
  • Front Desk Receptionist

Degrees

  • Associate of Arts

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