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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Proactive professional promoting over 23 years in the corrections/parole industry with a primary emphasis in training. Experienced Training Officer with responsibilities that include delivering good customer service and high-quality training as well as planning, organizing, and coordination of training events. Career reflects hard work, reliability, competence and confidence underscored by personal commitment and performance. I have strong leadership and supervisory capabilities; a people oriented, team builder with excellent planning and execution skills.

Skills
  • Strong Conflict Resolution Skills, Motivational Interviewing and problem-solving abilities.
  • Skills In public relations, project management, and organizational management.
  • Exceptional skills in dealing with the public, inmates, offenders and staff.
  • Personnel Development and Training/Instruction/development.
  • Knowledge in Adult Learning Theory
  • Great customer service skills.
  • Microsoft Office, PowerPoint, Google
  • Administration skills
  • Monitor Compliance Regulations
  • Data analysis and record keeping
  • Superior communication skills
  • HRIS technologies
  • Materials organization
  • Employee mentoring
Experience
Training Officer, 03/2011 - Current
Department Of Administrative Services, State Of Ohio Cadiz, OH,
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Delivered training in Defensive Tactics, Firearms, Conducted Energy Weapon/Taser, First Aid (CPR), Field Training Officer (FTO), Search Techniques, Restraints, Transports, Evidence-Based Practices, Motivational Interviewing, Caseload Management and many more specialty classes.
  • Presented and created training information via role playing, simulations and team exercises.
  • Hand-selected qualified instructors aimed at providing diversified learning environments.
  • Gathers, tracks, maintains, certifies, and reports training activities for administration to be aware of progress and needs.
  • Managed training calendars to inform participants of upcoming training session topics and dates to avoid certification lapses.
  • Source outside resources for specialized training.
  • Modified teaching strategies to customize lesson plans for different student needs.
  • Maintained corporate responsibility by staying up-to-date with laws and policies affecting human resource training programs.
  • Conveyed current policy, procedure and compliance information to employees.
  • Monitored training costs to maintain training budget.
Correctional Sergeant, 11/2004 - 03/2011
State Of Kentucky 3111 Spurr Road Lexington, KY,
  • Supervised and trained all newly hired cadets.
  • Trained all Arizona POST certifications required to graduate the academy.
  • Maintained Rio Salado College certifications in the field of Law Enforcement Technology.
  • Maintained COOPER fitness certified trainer in order to conduct fitness exams and proper fitness protocols to new cadets.
  • Delivered Defense Tactics, Firearms, and TASER training to new cadets in order to obtain certification upon graduation.
Correctional Officer, 10/2000 - 11/2004
Eau Claire County Eau Claire, WI,
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Conducted internal security checks to ascertain inmate safety.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Attended regular trainings and maintained appropriate certifications.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Detention Officer, 10/1998 - 08/2000
Forsyth County, North Carolina Winston Salem, NC,
  • Assigned inmates to open and appropriate housing units.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Supervised inmates during day-to-day activities.
  • Inspected cells and conducted random searches of common areas.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Applied non-violent response tools and physical restraint during problematic situations.
Education and Training
High School Diploma: , Expected in 05/1997
-
Gilbert High School - Gilbert, AZ
GPA:
: , Expected in
-
University Of Arizona - Tucson, AZ
GPA:
: Law Enforcement, Expected in
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Maricopa Community Colleges - Rio Salado Community College - Tempe, AZ
GPA:
Certifications

Certified Staff Instructor - FEMA

AXON Certified Master Taser Instructor

ADCRR Senior Firearms Instructor

ADCRR Senior Self Defense Instructor

Non-Violent Crisis Intervention Instructor/Conflict resolution

Instructor with Arizona Department of Corrections

(22 years) certified

Motivational Interviewing Techniques Trainer

Member of ADC Speakers Bureau

Certified FEMA instructor, Active Shooter

Certified Parole Academy Instructor

COOPER certified fitness instructor

Adjunct Rio Salado College Instructor – Law Enforcement Technology Certificate

Certified Glock Armor

Basic First Aid and CPR Certified Instructor – CARE

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Resume Overview

School Attended

  • Gilbert High School
  • University Of Arizona
  • Maricopa Community Colleges - Rio Salado Community College

Job Titles Held:

  • Training Officer
  • Correctional Sergeant
  • Correctional Officer
  • Detention Officer

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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