Over 12 years of diverse and challenging training experience, combined with powerful presentation skills, a disciplined approach to the task at hand and the innate ability to anticipate potential obstacles are attributes that contribute to a strong record of excellence and acknowledgment for "unmatched ethics/leadership/initiative" to get the job done. Team-oriented self-starter bringing [Number] years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
Training solutions development
New hire on-boarding
Excellent communication skills
Administrative support specialist
Training programs development
New employee orientations
MS Office proficient
Exceptional interpersonal communication
Exceptional communication skills
Training Manager/Admin SupportCherokee Nation Technology Solutions - Panama City, FL06/2014 - Current
Hours per week: 40 Screens and validates formal Education and Training requirements for approximately 500 personnel Processes administrative support actions related to duty status, performance evaluations, unit leave, and drug test notifications Coordinates/schedules military/civilian/contractor personnel for new employee orientation sessions Appointed as alternate Unit Reserve Coordinator to oversee the Individual Mobilization Augmentee (IMA) program.
Conducted orientation sessions and organized on-the-job training for new hires.
Evaluated the effectiveness of training programs and recommended improvements to upper management.
Coordinated ongoing technical training and personal development classes for staff members.
Implemented a tracking database for employee professional development and licensure renewal credits.
Recommended operational improvements based on tracking and analysis.
Reviewed calculations and analytical data to maintain accuracy of the technical reports.
Reviewed and assisted in performing technical bid analysis.
Developed and managed communications strategies, plans and budgets.
Served as the primary point of contact for incoming media calls, including requests for meetings and interviews with company executives and experts.
Collected and analyzed data on individual clients using records, tests, interviews and professional sources.
Co-facilitated events such as [Event Name] to increase awareness about body image issues.
Developed and ran programs to increase awareness of the causes and effects of drug and alcohol abuse.
Oversaw anger management, social skill development and mental health awareness programs.
Devised and published metrics to measure the organization's success in delivering world class customer service.
Fostered an environment which encouraged continual process improvements.
Played key role in designing [project] that resulted in [positive outcome].
Prepared plans and layouts for equipment or system arrangements and space allocation.
Produced and managed extensive multiple page vacuum schematics, P&IDs and PFDs for upcoming solar panel fabricator.
Analyzed departmental space requirements and created specialized text/graphic output for use in annual budgeting.
Reverse engineered hardware to facilitate documentation.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Conducted monthly and annual inventories for inventory totaling $[Amount].
Administered supply chain applications using Property Book Unit Supply Enhanced (PBUSE).
Reported the status and completion procedures for ongoing projects accurately and promptly to geospatial team members.
Supported senior ranking officials in logistics decision making.
Directed logistical training procedures in accordance with military regulations.
Researched and updated all required materials needed for firm and partners.
Implemented marketing strategies which resulted in 12% growth of customer base.
Spearheaded [Initiative Name], resulting in [Positive result].
Recommended process and systems improvements such as [Improvement description].
Implemented a set of comprehensive tracking processes to monitor [Project name] performance.
MBA: Business AdministrationUniversity of Maryland University College - Adelphi, MD2012 Business Administration
BS: Business AdministrationUniversity of Maryland University College - Adelphi, MD1 2010 Business Administration
Associate of Applied Science: CommunicationsCommunity College of the Air Force, Maxwell AFB - AL2008 Communications Applications Technology
Department of the Air Force, Spangdahlem AB, Germany Hours per week: 40 Modernized process for tracking training requirements increasing mission capability rates to "best seen to date" Pitched new training program to leadership resulting in a benchmark for three Air Force bases in Europe to follow Merged 113 Integrated Maintenance Data System (IMDS) events into one database eliminating training shortfalls Orchestrated/scheduled CBRNE train-up for deployment tasking resulting in 290+ personnel mission ready Utilized Advanced Distributed Learning System (ADLS) to track required courses for over 1300 military/civilian personnel Resolved training deficiencies in widely used database within the United States Air Force in Europe (USAFE) command Analyzed training needs to develop new programs or modify and improve existing programs Streamlined training management by providing snapshot statistics necessary to maintain <1% over="" dues="" developed="" and="" implemented="" scheduling="" procedures="" to="" increase="" the="" utilization="" of="" training="" class="" seats="" to="" 98%="" exceeding="" air="" force="" standards="" intelligence="" analyst="" aug="" 2002="" -="" jan="" 2010="">1%>
Air Force, Eglin AFB/Hurlburt Field, FL Hours per week: 40 Reviewed/evaluated training and apprenticeship programs for compliance with government standards Orchestrated scheduling, evaluation, and tracking of over 120 training sessions annually Expertly managed Career Development Course (CDC) program for 30+ personnel in skill-level upgrade training Co-authored milestones for wing training plan.