- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Multi-talented training coordinator consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
- Employee coaching
- Online training experience
- First Aid/CPR
- Telephone and email etiquette
- Database Management
- Onboarding and hiring processes
- ADP background
- OSHA
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- Schedule Coordination
- Employee training
- MS Office
- Human resources development
- Performance assessments
- Problem resolution
- Team management
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Training Coordinator/ Phlebotomist, 10/2015 - Current
San Luis Obispo County, Ca – San Luis Obispo, CA,
- Compiled training handbook and related course materials.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Trained and mentored new personnel hired to fulfill various roles.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in success.
- Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
- Analyzed and assessed area training program for effectiveness, identified underperforming areas, and planned corrective solutions.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring
- Managed new employee orientation training process for more than 50+ employees each year.
- Delivered new employee onboarding and training sessions via ADP and eProgesa.
- Trained new hires to perform cross-training exercises with experienced workers.
- Implemented new learning strategies depending upon employees' skill levels.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Upheld all compliance standards and kept team in line with requirements.
- Completed skilled administrative work to support all office staff and operational requirements.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Set up, maintained and verified sterility of lab equipment and tools.
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
Cashier/ Inventory Clerk, 10/2013 - 10/2015
Stripes Stores – City, STATE,
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
- Educated customers on promotions to enhance sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Monitored areas for security issues and safety hazards.
- Built effective training and coaching strategies to optimize team performance.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Student Internship, 11/2014 - 12/2014
Regent Care Center – City, STATE,
- Obtained patient releases for dissemination of information.
- Interacted and communicated easily with department personnel and public.
- Adhered to all facility, company and legal guidelines.
- Received and processed medical records requests.
- Reviewed charts and flagged incomplete or inaccurate information.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Audited records for accuracy.
- Received and routed medical records.
- Responded to materials requests and retrieved necessary information.
- Kept accurate log of all requests for medical information and records.
- Manage and confirm patient data, such as insurance, demographic and medical history information.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Deli/Bakery Sales Associate, 07/2010 - 10/2013
Walmart – City, STATE,
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Inspected equipment such as refrigerators and warming lamps every hour to check compliance with safe operating levels.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Wrapped, boxed and weighed bakery department products.
- Answered questions about store policies and concerns to support positive customer experiences.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Associate of Applied Science: Dental Hygiene, Expected in
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Austin Community College - Austin, TX
GPA:
High School Diploma: , Expected in 05/2010
-
Bremen High School - Midlothian, IL,
GPA:
Medical Billing And Coding: , Expected in
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Gary Job Corps - San Marcos, TX,
GPA:
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