Compassionate social services professional, active listener, and trainer dedicated to working tirelessly with individuals to help them resolve trauma related or mental health issues and thrive on their own terms.
Trainer07/2014 to CurrentNational Organization of Victim AssistanceAlexandria, VA
Provide adult classroom training for Community Response Teams.
Presented Basic CRT class for US ARMY SHARP Programs in Fort Drum, NY and Fort Leavenworth, KS.
Team Instructor05/2010 to CurrentDHS/OMHSASHarrisburg, PA
Provide class instruction on the Disaster Crisis Outreach/Referral Team.
Edited training curriculum and manual.
Team Coordinator05/2005 to CurrentCritical Incident Response Mercer County Behavioral Health Commission, IncMercer, PA
Coordinate response team providing emergency behavioral health services to victims of disaster and trauma.Triage
incoming calls, perform clinical review, determine service need, delegate and deploy team members as needed.Facilitate
bi annual team meeting and training.
Developed appropriate policy and procedures.
MH Authorization/Utilization Reviewer05/2015 to CurrentMercer County Behavioral Health Commission, IncMercer, PA
Prepared and distributed MH Authorization Policy and Procedure to participating providers
Accepted and screened Authorization requests to ensure compliance with set criteria for initial and continued stay
Communicated with providers and case managers regarding Authorization status
Monitored utilization of authorized services
Evaluated utilization reports on a quarterly basis
Case Management Supervisor12/2005 to 04/2015Mercer County Behavioral Health Commission, IncMercer, PA
Interview, hire, and train staff.
Develop unit work schedule.
Facilitate unit staff meeting and staff
Monitor staff productivity, compliance, and quality against established agency, state, and federal
Complete weekly staff supervision meetings.
Intellectual Disabilities Support Coordinator12/2000 to 10/2005Mercer County Behavioral Health Commission, IncMercer, PA
Linked, Coordinated, and monitored services and supports for individuals with intellectual disabilities.
necessary assessments, support plans, and documentation in a timely manner.
Maintained required training .Maintained
agency required productivity expectations.Scheduled, attended, and facilitated required meetings within established
Education and Training
Bachelor of Science: SociologyThiel CollegeGreenville, PA, USASociology
Activities and Honors
Mental Health service authorization and utilization review. Case Management Supervisor over case management staff within the mental health and intellectual
developmental disabilities fields. Experience teaching classes aimed at adult learners related to Disaster Behavioral
Health including: Disaster Crisis Outreach and Referral Team Basic Training (DCORT) and National Organization of
Victim Assistance Basic Training (NOVA).
Adult Learning Group Crisis Intervention
Group Instruction Crisis Counseling
Lecturer Program Developer
Coordinated Mercer County Critical Incident Response Team (CIRT) 5/2005 to present
Credentialed PA Disaster Crisis Outreach and Referral Team (DCORT) State Team member 1/2013 to present