Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Self-motivated Traffic Controller with 3 years of industrial logistics and traffic leadership experience. Detail-oriented team player with mastery of domestic and international transport laws, regulations and practices. Driven to smoothly and seamlessly control constant and diverse traffic flows without routine management guidance. Uses problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.

  • Quality assurance
  • Carrier relations
  • Technical writing
  • Package preparation
  • Shipping coordination
  • Planning and coordination
  • Communications
  • Organization
  • Customer service
  • Clean and professional
  • Workplace safety
Traffic Coordinator, 04/2017 - Current
Alamo Group Fond Du Lac, WI,
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Input weights, charges, discrepancies and other data in SAP.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Led corporate logistics and supply chain activities and coordinated daily transportation services for domestic and international shipments, meeting or exceeding delivery expectations.
Sales Associate/Cashier, 10/2014 - 07/2018
Petco Encino, CA,
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Assist all physical requirements with regular standing, lifting and reaching to moved with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Kept store presentable with regular cleaning and organization.
  • Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Counted cash at end of shift and prepared bank deposits.
  • Built relationships with repeat customers to encourage loyalty.
  • Processed customer purchases and returns via cash and credit card.
  • Asked detailed questions to determine appropriate items to fill customer needs.
  • Maintained clean, orderly and well-stocked register area.
Server, 09/2015 - 10/2016
Ssp Group Cedar Rapids, IA,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Key Holder, 04/2012 - 09/2015
Alex And Ani Kentwood, MI,
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Trained new hires on company policies, cleaning procedures and customer service techniques.
  • Vacuumed, dusted and polished furniture in the common areas including hallways and waiting areas.
  • Managed linen cart by keeping neat and organized.
  • Performed housekeeping duties such as, cleaning/sanitizing tanning beds, sweeping floors and cleaning bathrooms.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained store in clean and neat manner.
  • Operated cash register.
  • Described merchandise and services to customers.
Education and Training
High School Diploma: , Expected in 06/2013
South Hagerstown High School - Hagerstown, MD
: Dental Assisting, Expected in
Hagerstown Community College - Hagerstown, MD

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Resume Overview

School Attended

  • South Hagerstown High School
  • Hagerstown Community College

Job Titles Held:

  • Traffic Coordinator
  • Sales Associate/Cashier
  • Server
  • Key Holder


  • High School Diploma
  • Some College (No Degree)

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