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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments. Effective at working in any weather condition or with any type of scenario to tow vehicles.

Skills
  • Managed incidents
  • Assisting customers
  • Background with AAA
  • Flatbed experience
  • Class A license
  • Preventive maintenance
  • Vehicle maintenance and repair
  • Lockout remedies
  • Heavy equipment operator
Education and Training
Etiwanda High School Rancho Cucamonga, CA Expected in 05/1987 High School Diploma : - GPA :
Experience
County Of El Paso Tx - Tow Truck Operator
El Paso, TX, 04/2017 - 05/2021
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
County Of El Paso Tx - Tow Truck Operator
El Paso, TX, 09/2014 - 04/2017
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Tied and secured loads to prevent shifting or damage to items.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Maintained safe driving habits to protect property and general public on roadways.
Wayne Farms, Inc. - Truck Driver
Dothan, AL, 11/1997 - 11/2014
  • Loaded, balanced and secured product to safely transport goods.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Recorded expenses and maintained receipts.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Conducting pre-inspections to keep trucks reliable and well-maintained.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
  • Submitted reports on condition of truck at end of each trip.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
County Of El Paso Tx - Tow Truck Operator
El Paso, TX, 10/1989 - 09/1997
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Tied and secured loads to prevent shifting or damage to items.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Maintained safe driving habits to protect property and general public on roadways.

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Resume Overview

School Attended

  • Etiwanda High School

Job Titles Held:

  • Tow Truck Operator
  • Tow Truck Operator
  • Truck Driver
  • Tow Truck Operator

Degrees

  • High School Diploma

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