Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Seasoned [TOWOPERTOR/MANAGER] dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.
Customer relations specialist
Cost reduction strategies
Certified Purchasing Manager (CPM)
Tow truck operator08/2005
to 10/2005 Always towing & transport – Fremont,
Directed the work of [10
] independent contractors.
Helped earn the company % customer satisfaction ratings on [alwaystowing.com]
Established operational objectives and work plans and delegated assignments to subordinate managers.
to 01/2005 Central Towing & transport – Fremont,
Helped earn the company 100% customer satisfaction ratings on [centraltowing.com] by [Quinn ].genral owner/manager
Managed a -million square foot office space employing  workers.
High School Diploma: General studies1992Evanston town ship high school-
Associate of Applied Science: WRECKMASTER CERTIFIED2007California tow truck association-
CALIFORNIA TOW TRUCK ASSOCIATION CLASS OF 2007 & CURRENT CTTA WRECKMASTER CERTIFIED
I HAVE OVER 20 YEARS OF CUSTOMER SERVICE & MANAGMENT EXPERIENCE IN PRIOR RETAIL STORES SUCH AS ROSS /BED BATH & BEYOND /MICHEALS HOBBYS & CRAFTS