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Tow Truck Operator Resume Example

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TOW TRUCK OPERATOR
Professional Summary

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals.

Skills
  • AAA experience
  • 2-car hauler
  • Hydraulics
  • Lockout remedies
  • Recovering Vehicles
  • Operating Hydraulics
  • Flatbed Truck Expertise
  • Roadside Assistance
  • Vehicle Maintenance
  • GPS systems
  • Repairing tires
Work History
Tow Truck Operator09/2017 to 09/2020
Statewide Towing & Recovery – Riverside, CA
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
Tow Truck Operator01/2017 to 08/2017
Pacific Towing – Pomona, CA
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Lube Express Technician01/2016 to 01/2017
Ford Motor Co – Fontana, CA
  • Topped off all fluids in vehicle engines to lubricate, protect and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Kept shop areas neat, clean and free of safety hazards.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Completed fluid checks on automobiles through 2016-2017.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Organized and regulated shop inventory to minimize waste, decreasing excess .
  • Worked alone or in team-based systems to complete up to 10 plus oil changes each day.
  • Suggested additional services to customers in order to meet upsell goals.
  • Checked fluids, tires, brakes and other systems as part of 7-point inspection.
  • Used impact gun to dismount and mount tires to perform air checks, rotations and rebalances.
  • Removed trip hazards and other obstacles to maintain safe vehicle service work environment.
  • Cleaned automotive service bays and removed debris and trash to promote organized work environment.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes, and vehicle diagnostic and repair techniques.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
Infantryman (11B)08/2006 to 01/2010
United States Army – Barstow, CA
  • Trained in use of tear gas, passive ordnance and explosives.
  • Maintained 100% accountability of all assigned equipment worth more than $[Amount].
  • Developed [Number][Type] training programs for employees to develop top-notch combat and non-combat performance.
  • Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
  • Trained teams on emergency situation preparedness and [Technique] in tactical planning, equipment maintenance and weapon use.
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on [Timeframe] basis.
Education
High School Diploma03/2017Universal Technical Institute of California Inc- Rancho Cucamonga, CA
High School Diploma05/1999Casa Grande Union High School- Casa Grande, AZ
Certifications

California Tow Truck Association light duty level 1 tranning

United States Army

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Resume Overview

Companies Worked For:

  • Statewide Towing & Recovery
  • Pacific Towing
  • Ford Motor Co
  • United States Army

School Attended

  • Universal Technical Institute of California Inc
  • Casa Grande Union High School

Job Titles Held:

  • Tow Truck Operator
  • Lube Express Technician
  • Infantryman (11B)

Degrees

  • High School Diploma 03/2017
    High School Diploma 05/1999

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