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Tow Truck Operator Resume Example

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TOW TRUCK OPERATOR
Summary

Multi-talented maintenance professional with an analytical and methodical approach. Diligent team player with skills in problem solving and inventory management.

Motivated professional with strong mechanical aptitude and knowledge of system operations.

Skills
  • Managed incidents
  • Background with AAA
  • Class A license
  • Assisting customers
  • Flatbed experience
  • Documentation skills
  • Mechanical recoveries
  • Preventive maintenance
  • Tractor repairs
  • Team management
  • Problem resolution
  • Supervision
  • Planning and coordination
  • Invoice generation
  • Operational improvement
  • Customer service
  • Relationship development
  • Project organization
  • Team building
  • Inventory management
  • Organization
Experience
Tow Truck Operator
City, StateCompany Name/Jan 2020 to Current
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Maintained ongoing communications with Fullers dispatch in operations center to keep teammates informed.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Promoted longevity of warehouse equipment through routine inspection and maintenance, including cleaning, lubricating or recharging batteries of vehicles and auxiliary tools.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Truck Driver
City, StateCompany Name/Jun 2019 to Oct 2020
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Collected and tracked customer payments to meet financial demands.
  • Loaded and unloaded multiple trailers each day.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Completed order forms and collected payments to keep customer accounts current.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Maintained solid connections with established customers to promote new products.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Truck Driver
City, StateCompany Name/Oct 2019 to Jan 2020
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
  • Loaded, balanced and secured product to safely transport goods.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Reacted decisively and quickly to protect spoilage.
  • Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Maintained comprehensive delivery records and facilitated management of customer accounts.
Education and Training
GEDClovis Community CollegeMar 2011City, State
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Resume Overview

School Attended

  • Clovis Community College

Job Titles Held:

  • Tow Truck Operator
  • Truck Driver

Degrees

  • GED

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