Knowledgeable Die Maker with demonstrated ability to analyze specifications, laying out metal stock to assemble parts for fabrication of metalworking dies. Detail-focused with solid understanding of specifications. Knowledgeable about coordinating inventory, managing safety procedures and complying with EPA standards.
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▪ Overall day-to-day activities of client contact across multiple locations.
▪ Project lead for numerous client audits.
▪ Responsible for communicating key information from client to collection floor.
▪ Daily reporting requirements to include portfolio figures, inventory reports, remittance invoices.
▪ Attend/prepare for daily client conference calls.
▪ Tremendous communication skills with clients, colleagues, and management.
▪ Ability to anticipate operational impact for suitable problem resolution.
▪ Delivering customer service through the execution of policies, processes and procedures for responding to service and/or operational issues for a client.
▪ Strong aptitude to analyze scenarios and determine the most pertinent information.
▪ Solid ability to multi-task when approaching deadlines.
▪ Serve as one of the primary resource and point of escalation for assigned clients and staff
▪ Provide appropriate direction, tools, training and resources to maintain positive client relationships.
▪ Develops short and long term goals.
▪ Ability to develop rapport and trust with clients.
▪ Strong follow-up techniques.
Overall day-to-day activities of client contact across multiple locations.
▪ Project lead for numerous client audits.
▪ Responsible for communicating key information from client to collection floor.
▪ Daily reporting requirements to include portfolio figures, inventory reports, remittance invoices.
▪ Attend/prepare for daily client conference calls.
▪ Tremendous communication skills with clients, colleagues, and management.
▪ Ability to anticipate operational impact for suitable problem resolution.
▪ Delivering customer service through the execution of policies, processes and procedures for responding to service and/or operational issues for a client.
▪ Strong aptitude to analyze scenarios and determine the most pertinent information.
▪ Solid ability to multi-task when approaching deadlines.
▪ Serve as a representative for the Client Servicing team for Creditors Interchange at internal and external client meetings.
▪ Serve as one of the primary resource and point of escalation for assigned clients and staff
▪ Provide appropriate direction, tools, training and resources to maintain positive client relationships.
▪ Develops short and long term goals.
▪ Miscellaneous projects as assigned by the Directors of Operations of the Client Servicing Department.
▪ Ability to develop rapport and trust with clients.
▪ Strong follow-up techniques.
Overall management of day-to-day activities of client contact across multiple locations.
▪ Manage the delivery of customer service through the execution of policies, processes and procedures for responding to service and/or operational issues for a client.
▪ Responsible for communicating key information from client to collection floor.
▪ Serve as a representative for the Client Servicing team for Capital Management Services, LP at internal and external client meetings.
▪ Serve as one of the primary resource and point of escalation for assigned clients and staff
▪ Provide appropriate direction, tools, training and resources to maintain positive client relationships.
▪ Develops short and long term goals.
▪ Miscellaneous projects as assigned by the Vice President of the Client Servicing Department.
▪ Ability to develop rapport and trust with clients.
▪ Strong follow-up techniques.
▪ Train and assess new employees, providing coaching in consultative approach and close out and follow-up techniques.
▪ Responsible for the supervision of two people within the Client Servicing Department.
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