Knowledgeable Die Maker with demonstrated ability to analyze specifications, laying out metal stock to assemble parts for fabrication of metalworking dies. Detail-focused with solid understanding of specifications. Knowledgeable about coordinating inventory, managing safety procedures and complying with EPA standards.
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- Recommended design modifications regarding construction and function of parts after examining previously used dies.
- Checked complex components from vendors to verify conformance with engineering schematics, standards and specifications.
- Maintained strong quality assurance standards by using precision measuring equipment to verify accuracy of fabricated items.
- Computed dimensions and plan layouts to determine proper assembly methods.
- Laid out complex machining operations with multiple steps and different machine requirements.
- Measured and scribed metal stock for machining, verifying conformance of machined parts to specifications.
- Complied with safety regulations to maintain clean and orderly work areas.
- Set up and correctly operated tool room machines and equipment, including lathes, milling machines and presses.
- Developed specifications for specialty tools and dies to create effective product designs.
- Worked effectively within extremely tight tolerances to produce precision results.
- Developed and maintained dimensional part specs.
â–ª Overall day-to-day activities of client contact across multiple locations.
â–ª Project lead for numerous client audits.
â–ª Responsible for communicating key information from client to collection floor.
â–ª Daily reporting requirements to include portfolio figures, inventory reports, remittance invoices.
â–ª Attend/prepare for daily client conference calls.
â–ª Tremendous communication skills with clients, colleagues, and management.
â–ª Ability to anticipate operational impact for suitable problem resolution.
â–ª Delivering customer service through the execution of policies, processes and procedures for responding to service and/or operational issues for a client.
â–ª Strong aptitude to analyze scenarios and determine the most pertinent information.
â–ª Solid ability to multi-task when approaching deadlines.
â–ª Serve as one of the primary resource and point of escalation for assigned clients and staff
â–ª Provide appropriate direction, tools, training and resources to maintain positive client relationships.
â–ª Develops short and long term goals.
â–ª Ability to develop rapport and trust with clients.
â–ª Strong follow-up techniques.
Overall day-to-day activities of client contact across multiple locations.
â–ª Project lead for numerous client audits.
â–ª Responsible for communicating key information from client to collection floor.
â–ª Daily reporting requirements to include portfolio figures, inventory reports, remittance invoices.
â–ª Attend/prepare for daily client conference calls.
â–ª Tremendous communication skills with clients, colleagues, and management.
â–ª Ability to anticipate operational impact for suitable problem resolution.
â–ª Delivering customer service through the execution of policies, processes and procedures for responding to service and/or operational issues for a client.
â–ª Strong aptitude to analyze scenarios and determine the most pertinent information.
â–ª Solid ability to multi-task when approaching deadlines.
â–ª Serve as a representative for the Client Servicing team for Creditors Interchange at internal and external client meetings.
â–ª Serve as one of the primary resource and point of escalation for assigned clients and staff
â–ª Provide appropriate direction, tools, training and resources to maintain positive client relationships.
â–ª Develops short and long term goals.
â–ª Miscellaneous projects as assigned by the Directors of Operations of the Client Servicing Department.
â–ª Ability to develop rapport and trust with clients.
â–ª Strong follow-up techniques.
Overall management of day-to-day activities of client contact across multiple locations.
â–ª Manage the delivery of customer service through the execution of policies, processes and procedures for responding to service and/or operational issues for a client.
â–ª Responsible for communicating key information from client to collection floor.
â–ª Serve as a representative for the Client Servicing team for Capital Management Services, LP at internal and external client meetings.
â–ª Serve as one of the primary resource and point of escalation for assigned clients and staff
â–ª Provide appropriate direction, tools, training and resources to maintain positive client relationships.
â–ª Develops short and long term goals.
â–ª Miscellaneous projects as assigned by the Vice President of the Client Servicing Department.
â–ª Ability to develop rapport and trust with clients.
â–ª Strong follow-up techniques.
â–ª Train and assess new employees, providing coaching in consultative approach and close out and follow-up techniques.
â–ª Responsible for the supervision of two people within the Client Servicing Department.
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Resume Overview
School Attended
- Lake Shore Senior High School
Job Titles Held:
- Tool & Die Maker
- Client Relations Specialist
- Client Service Specialist
- Senior Client Service Representative
Degrees
- High School Diploma
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