Detailed Title Examiner capable of communicating professionally, both in writing and verbally. Working knowledge of real estate title concepts, surveys, plotting metes. and bounds. Able to maintain accurate logs and records.
Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs.
Skills
Cash handling accuracy
Retail loss prevention
Inventory control procedures
Sales development
Listening skills
Active listening
Customer- and service-oriented
Strategic planning
Team player mentality
Energetic self-starter
Verbal/written communication
Accurate money handling
Inventory management
Excellent communication skills
B2B sales and customer service
Results-oriented
Customer service
Product Sales
Written and oral communication skills
Reliable and punctual
POS system operation
Retail merchandising expertise
Documentation and recordkeeping
Sales expertise
Outgoing personality
Money handling
Time management ability
Results oriented
Experience
Title Clerk, 09/2019 to Current Custom Truck One Source – Kansas City, MO,
Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
Posted and tracked titling transactions and completed month-end accounting reports.
Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
Branch Specialist III, 01/2019 to 09/2019 Goodwill Industries Of Central Oklahoma – Norman, OK,
Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
Documented all transactions in notary journal to maintained permanent record.
Asked signers if the information contained in the document was true.
Checked for signs of coercion in either party or fraud and refused to notarize any suspect transaction.
Store Manager, 05/2013 to 07/2018 Scheels Sports – Grand Forks, ND,
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Oversaw inventory management with cycle counts, audits and shrinkage control.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Processed shipments and maintained stock shelf organization.
Secured store perimeter and enforced procedures to minimize losses and protect store assets.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Assessed, optimized and elevated operations to target current and expected demands.
Updated store pricing, signage and merchandising based on current promotions.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Enforced adherence to policies, standards and security protocols.
Addressed customer inquiries and resolved complaints.
Prioritized sanitation, safety and health standards in work areas.
Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
Counted cash drawers and made bank deposits.
Maintained daily record of all transactions.
Oversaw inventory tracking, management and physical inventory counts.
Created attractive store displays to generate customer interest and boost sales.
Sales Associate, 06/2010 to 11/2012 Aeropostale – City, STATE,
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Education and Training
High School Diploma: , Expected in 06/2013 Boardman High School - Youngstown, OH GPA:
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