Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Order and payment processing
  • Customer service-oriented
  • Scheduling and planning
  • Friendly and courteous
  • Accurate data entry
  • Guest and client satisfaction
  • Active listening
  • Credit card payment processing
  • Direct sales
  • Office equipment proficiency
  • Inbound and Outbound Calling
09/2018 to 11/2019
Ticket Clerk City Of Greeley Greeley, CO,
  • Provided tickets for retired, active duty military and dependents
  • Eached out to customers via telephone or email about
  • Operated cash register, credit card machine, and computer.
  • Worked overtime shifts during busy periods or times of unexpected high volume.
  • Responded to 15+ customer queries daily.
  • Assisted customers with ticket purchases, trip planning, pricing and scheduling.
  • Utilized trip schedules and rate books to determine transportation times, routes and prices for customers.
  • Addressed customer inquiries via email, telephone calls or in person, providing prompt response or follow-up.
  • Entered information in Clover system to maintain updated details related to customer ticket orders, reservations and payment method.
  • Responded to guest questions about current facility events and future offerings.
  • Processed admission payments and provided tickets.
  • Entered information in Clover system to maintain updated details related to customer ticket orders, reservations and payment method.
  • Greeted patrons at Morale events and collected tickets.
08/2016 to 05/2018
Porter Help Usa Queens, NY,
  • Greeted customers
  • Drove customers to and from home
  • Engaged in friendly conversation with the customer
  • Pick up and drop off parts
  • Answered telephones
  • Set appointments for the service writers
  • Sanitized frequented areas and equipment using approved supplies.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Drove vehicles to different areas of dealership to meet display standards.
  • Provided vehicle assistance to customers in garages and surface lots.
06/2008 to 08/2010
Laboratory Technician and Driver Cascades Lancaster, NY,
  • Assisted in pouring models of dental impressions for dentures or partials
  • Articulated and the set models for next the next step in the process
  • Collected impressions from dental office and bring them back to the lab
  • Delivered finished product back to the dental office
  • Answered telephones
  • Cleaned and maintained laboratory equipment to prevent errors and breakdowns.
  • Handled administrative tasks for laboratory staff and overall operations.
  • Communicated with outside parties and laboratory technicians.
  • Assisted and instructed other laboratory technicians.
  • Supervised supplies in inventory and notified George Hill; owner, when items became low.
10/2004 to 06/2008
Process Lead Dacha Beer Garden Washington, DC,
  • Successor designate in the mailroom under the Workflow.
  • Gave detailed day-by-day directions on production targets.
  • Supervised manufacturing team of 20 people.
  • Communicated with planners and employees to develop detailed production schedule.
  • Provided hands-on line support for mailroom manufacturing.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Developed project plans covering goals, resources required and schedules.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned work and monitored performance of project personnel.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
06/2000 to 08/2006
Server International House Of Pancakes City, STATE,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, and desserts to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Documented food orders and ran items to guest tables in dining room.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Education and Training
Expected in 06/2000
- ,
Websites, Portfolios, Profiles

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

Job Titles Held:

  • Ticket Clerk
  • Porter
  • Laboratory Technician and Driver
  • Process Lead
  • Server


  • GED, GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: