Detail-oriented individual boasting a background working in busy retail organizations. Demonstrated success in setting up, running and maintaining operation of heat-treating furnaces and flame-hardening machines. Thoughtful Orthodontic Assistant accomplished at establishing a trusting rapport with patients. Gifted at documenting dental care services and maintaining patient charts and records. Experience making preliminary impressions and assisting orthodontist in bonding and banding brackets. Well-rounded knowledge of dentistry and enthusiasm to bring strong work ethic to excellent dental practice. Comprehensive knowledge of first aid and CPR with related certifications. Brings record of ethical conduct and integrity. Deli Clerk with 2 years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher and vegan. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Worked overtime shifts during busy periods or times of unexpected high volume.
Entered information in system to maintain updated details related to customer ticket orders, reservations and payment method.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Determined authenticity and applicability of presented tickets.
Addressed customer inquiries via email, telephone calls or in person, providing prompt response or follow-up.
Complied with health and sanitation practices and procedures.
Troubleshot machinery and programming issues to exceed production goals.
Set up equipment and installed tools and fixtures required to carry out production goals.
Adhered to all standard operating procedures and complied with safety and quality processes.
Cut, wrapped, weighed and labeled orders for customers.
Maintained clean and neat work areas to maximize productivity.
Operated equipment methodically to meet quality standards.
Performed physical and visual quality control inspections at different stages in process to quickly identify issues.
Filled daily specialized requests and completed wholesale orders.
Helped maintain efficient flow of supplies and finished products by supporting shipping and receiving departments.
Cleared machine jams to reset malfunctions for production line.
Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.
Motivated and encouraged team members to communicate more openly and constructively with each other.
02/2017 to 09/2017
Orthodontic AssistantEdgewood Centre – Portsmouth, NH,
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
Made impressions of teeth for mouth guards and other oral fixtures.
Prepared and polished patients' teeth before having braces installed.
Protected patients by sterilizing instruments and equipment between every consultation.
Maintained master calendar and scheduled new appointments based on provider availability.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Instructed patients on postoperative care to protect dental work and promote healing.
Performed minor orthodontic procedures such as suture removal and rubber dam placement.
Supported dentist with completing minimally invasive and advanced surgical procedures.
Prepared for orthodontic procedures by sterilizing instruments, setting up instrument trays, and preparing materials.
Assisted with fitting and adjusting orthodontic appliances and materials like bands, brackets, and wires for patients.
Educated patients about how to use and care for dental appliances like retainers and braces.
Created impressions of patients' teeth and gums used to make retainers and other dental appliances.
Recorded patient and treatment information.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Selected and prepared tools used for procedures by sanitizing and arranging.
Exposed dental diagnostic x-rays.
Gathered and documented patient medical and dental histories and vital signs.
Updated patient records with new data and treatment information.
Assisted dentist in management of medical or dental emergencies.
Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, flossing methods, and brushing techniques.
12/2016 to 02/2019
Resident AssistantMorningside Of Dalton/Tranquility Of Dalton – City, STATE,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Engaged client in physical and mental activities to sustain quality of life.
Tracked and reported clients' progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living.
Managed administrative tasks, including maintenance requests, room change process and incident reports.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Served as positive role model for diverse group of individuals.
Responded and assisted with diverse needs of residents on wing.
Devised various programs for residents, including social, educational and recreational programs.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Delivered high-quality care to private clients.
Communicated with families or advocates to discuss resident needs and progress.
Maintained clean and sanitary living environment for residents.
Assisted with support services, including coordination of activities and resident programming.
Collaborated with day services to coordinate clients' at-home program for continuity of care.
Responded to crises, within building quickly to reduce potential for harm.
Participated in departmental, organizational and community meetings.
Administered and recorded medication distribution according to policy.
Motivated clients to participate in new activities to broaden skills.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Maintained behavior management checklist and recorded daily data.
Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
11/2013 to 09/2016
Deli Associate/Bakery AssociateIngles Supermarket – City, STATE,
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Cleaned utensils, dishes and glasses for customer use.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Cross-trained in other kitchen positions to support team and meet customer needs.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Used mental math and available tools to total materials needed, costs and payments due.
Created aesthetically pleasing food arrangements for special orders and party trays.
Documented and entered special orders for event catering and party trays.
Operated cash register to accept and process cash, check, card and mobile payments.
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