Therapist06/2015 to 03/2018 Waterbury Youth Services – Waterbury, CT
Updated treatment plans in coordination with clinical psychiatrist by reviewing patient progress.
Guided group therapy for [Type] students with focus on self-advocacy, self-healing and empowerment.
Counseled up to [Number] patients weekly with issues such as mood disorders and anxiety.
Worked with interdisciplinary team to develop treatment plans.
Completed full [Type] assessments to determine best courses of actions.
Delivered mental health support for female patients in busy practice.
Introduced meditation, guided imagery, breathing techniques and reiki to patients and their families.
Effectively maintained caseload of [Number] sessions per week using alternative therapies.
Maintained model fidelity and participated in training and re-training MDFT certification processes.
Assisted clients to better understand their role as parent, focusing on developing skills to nurture and guide their children
Guided clients in development of skills and strategies for dealing with their problems
Maintained and updated patient records, including changes in service plans, treatment reports and progress.
Tracked progress according to goals for all interventions.
Advocated for placement of patients into community-based treatment settings.
Assisted in coordination of all mental health support services provided by care team.
Conducted [Type] trainings and presentations for colleagues.
Provided tools for clients and their families to communicate better, and negotiate issues for improved family relationships
Documented all information, plans, and responses.
Provided crisis support and emergency care for patients.
Regional Program Director06/2019 to Current 1965 – Conway, SC
Provided ongoing direction and leadership for program operations.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Interviewed and hired talented clinicians and behavioral interventionists with expertise in behavioral health to increase client strengths and improve clinical and personal outcomes.
Supported clinical and rehabilitative behavioral healthcare service programs by nurturing professional relationships with community members and clients.
Identified risks and developed mitigation plans.
Human Services Coordinator03/2019 to 06/2020 South Carolina Department Of Mental Health – Myrtle Beach, SC
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
Developed strategy and managed market communications that drove product demand.
Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
Received incoming calls and messages and addressed or triaged phone requests.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
Developed and executed targeted relationship and account development strategy.
Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
Adhered to established policies, procedures and compliance for satisfactory audit rating.
Master of Arts: Community Psychology08/2010University of New Haven-
West Haven, Connecticut
Coursework in Human Growth and Development; Social and Cultural Foundations; Helping Relationships; Group Dynamics, Processing and Counseling; Career and Lifestyle Development; Appraisals; Tests and Measurements for Individuals and Groups; Psychotherapy; Trauma, Crisis, and Emergency Relief Counseling; Family Systems Theory; Techniques for Substance Abuse Counseling; Psychopharmacology, Abnormal Psychology; Psychodiagnostics; Blended Family Counseling; Marriage, Couples, and Family Counseling; Human Sexuality Theory, and Sexual Counseling, Consultation and Supervision; Research and Evaluation; Professional Orientation; Statistics; and Advanced Statistics in Psychology.
Majored in Community Psychology with a community clinical focus.
Bachelor of Arts: Business And Legal Administration And Spanish 05/2002Sacred Heart University-
Associate of Science: Legal Assistant/Paralegal05/2000Sacred Heart University-