texas director resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to consistently work long shifts in challenging conditions to evaluate system operations, address problems and calibrate settings. Knowledgeable about checking instruments, identifying concerns and implementing corrective actions. Highly organized and analytical problem solver with decisive nature and independent judgment abilities. Also a consistent team player with no problem taking orders to meet objectives.
Skills
Time-Management
Problem Solving
Active Listening
Organizational Leadership
Strategic Planning and Goal Setting
Contract Management
Verbal and written communication
Sewage pumps
Lubricators operation
Heavy lifting
Heavy Equipment Operation
Line checking
Education
Asbury University Wilmore, KY, Expected in 03/2016 ā āBachelor of Science:Leadership - GPA:
Willis High SchoolWillis, Tx, Expected in 1996 ā āGED: - GPA:
Work History
PTSD Foundation Of America - Texas Director City, STATE, 03/2017 - 08/2021
Directed workflow of five chapters in the state of Texas.
Oversee time and accountability of over twenty employees.
Ensure quality assurance and quality control of customer accounts, vetting processes, travel and access to services for clients.
Ensure proper reporting from coordinators to operations to facilitate client care and aftercare.
Serve as interventionist in charge of closing customers by building customer trust and client relationships.
Develop and execute statewide fundraising campaigns resulting in millions of dollars in donations by developing interpersonal relationships with donors.
Developed presentations that convey fundraising needs of organization into each unique community.
Responsible for supervising outbound communication of bed availability and customer qualification.
Supervised adherence of employees to identified strategies for customer generation and lead developing.
Developed working partnerships with other Veteran Service Organizations that led to increased referrals and target reach by educating partners on PTSD and related symptoms in Mental Health.
Ensure customer contact by multiple platforms such as social media, email, telephone and face-to-face presentations.
Develop CRM to ensure proper aftercare of clients and to facilitate transition of care from CH facility to HCP and local outreach team.
Developed new processes and procedures and implemented them into fast paced and challenging work environment.
Spokesman for Foundation at events as public speaker.
Developed complex and fluid triage system to vet potential clients remotely during Covid 19 sequestration.
Developed adequate reporting and communication procedures for client satisfaction.
Developed standard operating procedures for call center crisis calls which facilitated proper care of clients.
Started four new offices in state of Texas by developing professional HCP relationships, donor base and client services.
Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
Analyzed business needs while soliciting customer feedback for process improvements.
Directed staff and managed annual capital budget.
Assessed final products to check quality and consistency with creative vision.
Managed teams to guarantee successful supply chain pipeline for markets.
Made recommendations for changes in funding process and policies based on data and judgment.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Provided documentation of all processes to comply with regulations and company policies.
Developed impactful and strategic partnerships with clients to drive business development.
Leveraged marketplace trends to create solutions and refine business strategies.
Established performance goals for each department and provided feedback on methods for reaching those milestones.
Hired and directed teams to achieve daily and long-term operations and business goals.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Created and applied new business analytics and reporting tool across six sites.
Created spreadsheets using Microsoft Office Suite for daily, weekly and monthly reporting
Developed and maintained courteous and effective working relationships
Used Microsoft Word and other software tools to create documents and other communications
Conducted research, gathered information from multiple sources and presented results
Jet Oil Producers, Inc. - Pipeline Inspector/ General Operations City, STATE, 01/2015 - 12/2016
Laid out materials for efficient project work.
Performed repairs on twenty three miles of pipelines.
Investigated complaints, incidents and accidents at work sites.
Completed inspections of current construction, refurbishment and repair projects.
Salvaged and rebuilt parts to achieve cost savings and reduce waste.
Removed rough spots from work pieces with portable grinders, hand files and scrapers.
Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
Chipped off excess weld, slag and spatter using hand tools.
Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
Welded in flat, horizontal, vertical and overhead positions.
Detected faulty operation of equipment and defective materials and promptly resolved issues.
Communicated with other workers using signals, radios or telephones to start and stop flows of materials or substances.
Recorded operating data such as products and quantities pumped, stocks used and operating times.
Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
Monitored gauges and flowmeters and inspected equipment to verify tank levels, temperatures and pressures remained at specified levels, reporting abnormalities as necessary.
Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
Conducted general housekeeping functions such as removing spills and organizing supplies.
Performed daily evaluations of wells by measuring tank levels, checking flow lines and documenting pressures.
Telephoned and radioed team members to coordinate efficient and smooth pump operations.
Completed basic maintenance and repairs on pumping equipment and lines.
Completed thorough measurements and sorted out defective parts.
Took samples of products for further analysis and standardized testing.
Controlled pumps or pumping equipment to deliver proper pressure.
Collected samples for analysis or testing to assess gas mix.
Turned knobs or switches to regulate pressures.
Submitted daily reports on facility operations.
Diversified Well Logging, Inc. - Senior Surface Data Logger Onshore/Offshore Project Manager City, STATE, 01/2012 - 01/2014
Responsible for gathering, processing and monitoring information during drilling rig operations.
Monitor all information collected from cutting samples and data from sensors in real-time from computer based data acquisition system.
Use geometry and algebraic mathematical equations to calculate lag time for surface cutting collection and sampling.
Provide drilling team with gas and drilling mud dynamics as well as well-bore parameters if drilling directionally.
Perform tests on drilling mud to ensure condition of drilling mud, pit levels and rate of penetration.
Interprets drill cuttings and section analysis to inform geologist as to porosity, florescence and show cut of formation.
Sends in hourly and daily CAD Log reports of subsurface log.
Monitors drilling gas and flow rate to ensure proper well control.
Develops interpersonal relationships with geologist, well site engineers and company representative.
Negotiates continuation of services with geologist and company representative while developing inside sales leads on other websites.
Keeps inventory in stock and fills orders based on work flow demand.
Trains new surface loggers on laboratory process and procedure.
Answered telephone or online requests and completed interactions quickly to meet productivity goals.
Assisted in continuous improvement activities while developing and maintaining resulting documents.
Verified continuity among corporate and divisional work teams by documenting and communicating actions, irregularities and continuing needs.
Prepared variety of different written communications, reports and documents to ensure smooth operations
Carried out day-day-day duties accurately and efficiently
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Resolved problems, improved operations and provided exceptional service
Used critical thinking to break down problems, evaluate solutions and make decisions
Received and processed stock into inventory management system
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
Proved successful working within tight deadlines and fast-paced atmosphere
Drilled wells all over continental US and Offshore GOM
US ARMY / ARMY Reserve - Non Commissioned Officer City, STATE, 03/1997 - 06/2013
US Army Infantryman acting as essential backbone of US Army defending the country in times of peace and war.
General duties include capturing, defending and destroying enemy ground forces.
Accounted for and secured billions of dollars in sensitive military equipment during OIF2.
Developed training modules for instruction of all service personnel in modern battle tactics.
Demonstrated outstanding physical and mental toughness while handling multilateral changing battle situation with proven superior reaction times and constant adaptability.
Ability to handle high stress life-threatening situations by using logical reasoning and problem solving skills.
Served as personal protective force for General Petraeus during OIF2.
Graduated top of class for Basic Noncommissioned Officer Training Course.
Served as truck commander in charge of MNSTC-I J3 Convoy security forces in Phoenix Base/ Baghdad, Iraq.
Range safety NCO conducting convoy training during surge in Udari, Kuwait.
Total Army Instructor qualified with ability to teach any duty or subject in the US Army.
Graduate of US Army parachute school.
Conducted battalion training demonstrating excellent oral and written abilities by teaching company procedure and core values while developing the next generation of Cadets.
Served as SAW gunner in 501st Parachute Infantry Battalion in Anchorage, AK.
Oversaw utilities manual records to perform stock control and accounting duties.
Looked after weapons by scheduling and performing organizational and preventive maintenance.
Provided strategic plotting and navigation for warfare areas.
Operated surveillance radar, communication systems and identification equipment.
Managed weapon handling, delivery and shipping systems.
Prepared and submitted personnel, ordnance and operational reports.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Worked flexible hours; night, weekend, and holiday shifts.
Monitored all company inventory to ensure stock levels and databases were updated.
Deployed 2004-2005 OIF2
Served in numerous roles in ARMY Reserve 2006- 2013.
Retired in 2013 with full active duty retirement.
Franks Casing Crews And Rental Tools, INC. - Tong Operator, Caser, Torque Turn, Dispatcher City, STATE, 01/2002 - 10/2004
Washed drilling rig tools and performed regular maintenance and inspections.
Reported to driller about machine malfunctions or other problems.
Repaired surface machinery and performed period equipment inspections.
Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
Cleaned up and inspected equipment after use.
Assisted floor hands in cleaning and maintaining floor.
Offloaded and loaded crane load and assisted crane operator.
Erected derricks by bolting together various materials.
Performed manual operating and maintenance duties in compliance with company quality standards.
Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
Installed and repaired pipes, valves and pumps when on job sites.
Used hand and power tools safely and efficiently, following all manufacturer and company directions.
Prepared variety of different written communications, reports and documents to ensure smooth operations.
Ran oilfield casing on drilling rig
Worked on stabbing board 30' high to "stab" casing into threads to make up pipe.
Loaded casing tools onto and off of float.
Operated casing tongs to make up casing string.
Ability to work in extreme heat for multiple hours without rest.
Worked with rig crew to ensure casing ran efficiently.
Prepare job tickets and delivered to company representative.
Directed investigations to verify and resolve customer or shipper complaints.
Maintained updated and detailed records of calls in physical and electronic database.
Directed all dispatching, routing and tracking of fifteen fleet vehicles.
Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Monitored flow of paperwork and directed information to appropriate departments.
Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Received new orders, prepared documentation and assigned personnel.
Kept detailed track of all available field personnel and all in-progress and completed calls.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Ordered supplies and allocated resources to personnel based on need.
Coordinated repairs to vehicles to maintain fleet operations.
Responded to over fifty daily caller requests with information about assistance and timeframes.
Accomplishments
Honored by the legislature of the State of Texas as Texas Hero with HR 1288 Claire Resolution
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Resume Overview
School Attended
Asbury University
Willis High School
Job Titles Held:
Texas Director
Pipeline Inspector/ General Operations
Senior Surface Data Logger Onshore/Offshore Project Manager