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Test Center Administrator Resume Example

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TEST CENTER ADMINISTRATOR
Summary

Personable Sales expert with 10 years experience in retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns.

Skills
  • Interpersonal and written communication
  • Independent judgement
  • Documentation and recordkeeping
  • Money handling
  • Teamwork
  • Inventory management
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Dispute mediation
  • Retail merchandising expertise
  • Sales expertise
  • Retail sales
  • Money Transfer Systems
  • Customer assistance
  • Operational improvement
  • Planning and coordination
  • Communications
  • Administrative support
  • Supervision
  • Problem resolution
  • Customer service
  • Organization
  • Invoice generation
  • Insurance billing
  • Process improvement
  • Project organization
  • Security systems
  • MS Office
Experience
Psionline | Colorado Springs , COTest Center Administrator11/2017 - Current
  • Illustrated advanced knowledge of test site regulations and requirements.
  • Monitored testing materials security and enforcement.
  • Provided guidance and assistance to students scheduling exams.
  • Scheduled standardized exams and secured locations.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
Us Vision Group | City , STATEOptical Store Manager04/2016 - 04/2017
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
Education and Training
Grand Rapids Tech | CityGED06/1989
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Resume Strength
  • Length

Resume Overview

School Attended

  • Grand Rapids Tech

Job Titles Held:

  • Test Center Administrator
  • Optical Store Manager

Degrees

  • GED

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