Test Center Administrator resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Personable Sales expert with 10 years experience in retail sales and customer service. Skilled at processing sales, working with customers and organizing merchandise. Successful at effectively handling customer requests and concerns.
Skills
Interpersonal and written communication
Independent judgement
Documentation and recordkeeping
Money handling
Teamwork
Inventory management
Assessed customer product needs and interests in order to best recommend suitable items.
Dispute mediation
Retail merchandising expertise
Sales expertise
Retail sales
Money Transfer Systems
Customer assistance
Operational improvement
Planning and coordination
Communications
Administrative support
Supervision
Problem resolution
Customer service
Organization
Invoice generation
Insurance billing
Process improvement
Project organization
Security systems
MS Office
Experience
11/2017 to CurrentTest Center AdministratorPsionline | Colorado Springs, CO,
Illustrated advanced knowledge of test site regulations and requirements.
Monitored testing materials security and enforcement.
Provided guidance and assistance to students scheduling exams.
Scheduled standardized exams and secured locations.
Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
04/2016 to 04/2017Optical Store ManagerUs Vision Group | City, STATE,
Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
Recommended specific lenses, coatings and frames to suit individual client needs.
Education and Training
Expected in 06/1XXXGED | Grand Rapids Tech, Grand Rapids, GPA:
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