(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Collaborative team player with exceptional attention to detail and strong communication, time management and organizational abilities. Driven to provide first-rate customer service support for fast-paced operations. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette.
  • Fast learner
  • Good multitasker
  • Troubleshooting expert
  • Strong initiative
  • Computer proficient
  • Strong written and verbal communication skills
  • Document scanning
  • Microsoft Excel expertise
  • Data entry
Excelsior College 7 Columbia Cir, Albany, NY Expected in Current BBA : Accounting - GPA :
  • Coursework in Cost Accounting and Finance
  • Coursework includes: Speech and Communication, Sociology and Psychology
Work History
Chs, Inc. - TER Specialist
Blackfoot, , 02/2015 - Current
  • Received customer payments.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Achieved collection goals and service performance requirements of $60,000 a month.
  • Entered numerical data into databases in a timely and accurate manner.

MSCC Tax Services - Data Entry Clerk
City, , 2012 - 02/2015
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Maintained records of daily data communication transactions, problems and remedial actions taken.
  • Transferring data into the computer(TAX WISE)
  • Scan, fax, and email clients
  • 10-key operator

Automotive Technology - Student Trainer
City, , 07/2010 - 05/2012
  • Specialized in repairing and maintaining automotive transmissions.
  • Accurately read, understood, and carried out written instructions.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Promoted shop safety by working in a safe manner.
  • Help train other students

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School Attended

  • Excelsior College

Job Titles Held:

  • TER Specialist
  • Data Entry Clerk
  • Student Trainer


  • BBA

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