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Temporary Public Safety Telecommunicator Resume Example

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TEMPORARY PUBLIC SAFETY TELECOMMUNICATOR
Professional Summary
Skills
  • Police and fire procedures

  • Information intake

  • Computer-aided dispatching

Work History
Temporary Public Safety Telecommunicator, 10/2020 to Current
Ball Corporation – Westminster , CO

Listens to callers and quickly ascertain nature of call. Obtains and extracts relevant information with the ability to interpret and analyze messages from callers. Applies judgment in responding to callers. Speaks clearly and distinctly and effectively uses language and tone to calm distressed callers and to provide aid/assistance via phone until help arrives. Transmits radio messages quickly and concisely. Directs emergency personnel to scene and conveys relevant information to responders. Interacts with co-workers, supervisors, law enforcement and emergency response personnel (including those from other jurisdictions), university officials, media, and the public to relay information and coordinate activities. Uses the full functionality of all departmental telecommunications equipment, including phone systems*, radios, consoles, alarm panels*, database/information systems, and computer aided dispatch (CAD) system. Selects, comprehends, and fully applies a variety of features in software programs, databases, and information systems. Keys information accurately and efficiently. Maintains (Division of Criminal Information (DCI) certification. Records, compiles, and summarizes data using established formats. Monitors messages from and creates entries for DCI terminal as needed. Maintains and ensures quality control of logs and data systems. May assign case or arrest numbers, compile incident reports, or issue permits. Correctly uses input codes. Searches for and retrieves information from departmental files and DCI terminal. Analyzes messages and information to determine priorities; recognizes critical incidents; coordinates response; initiates action based upon acquired information and knowledge of operating procedures. Makes consistently sound and accurate dispatch decisions.

Administrative Associate II, 08/2015 to 08/2021
Milhouse – Lombard , IL

Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.

Used DCI computer terminal (DCIN/NCIC certified) for relevant background checks for offenders as well as prospective employees, community service workers, and community volunteers.

Processes additional sentences for inmates by entering judgment and court commitments into OPUS system.

Proof, prepares, and distributes document sets including fingerprint cards and classification profiles of inmates.

Preparation of and distribution of various internal and external reports; frequent and effective communications with other faculty and staff

Administrative Assistant II, 11/2004 to 08/2015
State Of North Carolina – Asheboro , NC

Effectively controlled the release of proprietary and confidential Carol Butts Summary Skills Experience information for general client lists.

Responsible for receiving and logging incoming/outgoing correspondence, prepares confidential memos and letters and works with Administrator on scheduling activities and appointments by maintaining the Administrator's calendar.

Maintains a variety of logs, suspense files, and telephone logs within Microsoft Word and Excel databases.

Works with Officers and Supervisors of Pasquotank Correctional Institution staff, Department of Public Safety (DPS) staff of other institutions, as well as the general public on a daily basis.

Effectively communicates, whether written or verbal, and promotes a friendly atmosphere in dealing with staff and DPS personnel.

Creates and maintains confidential information, files, and other needed correspondence, works with a multi-phone line system, prepares, sends, and receives information via fax or computer, prepares error-free work, prepares minutes of meetings, and maintains confidentiality at all times. Additionally assisted the Security Threat Group Captains/Officers by creating social media sites for Pasquotank Correctional Institution and gathering information from social media sites inmates have created.

Processing Assistant III, 07/2003 to 11/2004
Pasquotank Correctional Institution – City , STATE

Effectively controlled the release of proprietary and confidential information for general client lists. Responsible for receiving and logging incoming/outgoing correspondence, prepares confidential memos and letters and works with Administrator on scheduling activities and appointments by maintaining the Administrator's calendar. Maintains a variety of logs, suspense files, and telephone logs within Microsoft Word and Excel databases. Works with Officers and Supervisors of Pasquotank Correctional Institution staff, Department of Public Safety (DPS) staff of other institutions, as well as the general public on a daily basis. Effectively communicates, whether written or verbal, and promotes a friendly atmosphere in dealing with staff and DPS personnel. Creates and maintains confidential information, files, and other needed correspondence, works with a multi-phone line system, prepares, sends, and receives information via fax or computer, prepares error-free work, prepares minutes of meetings, and maintains confidentiality at all times. Additionally assisted the Security Threat Group Captains/Officers by creating social media sites for Pasquotank Correctional Institution and gathering information from social media sites inmates have created.

Education
Bachelor of Science: Criminal Justice , 12/2019
Elizabeth City State University - City, State
Master of Science: Administration of Justice And Security, 01/2012
University Of Phoenix - City
Certifications

Division of Criminal Information (DCI) Certification

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

65Fair
Resume Strength
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  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Elizabeth City State University
  • University Of Phoenix

Job Titles Held:

  • Temporary Public Safety Telecommunicator
  • Administrative Associate II
  • Administrative Assistant II
  • Processing Assistant III

Degrees

  • Bachelor of Science : Criminal Justice , 12/2019
    Master of Science : Administration of Justice And Security , 01/2012

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