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telemetry technician cna unit secretary resume example with 12 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in food and healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Output Monitoring and Reporting
  • Bedsore Prevention
  • Mobility Assistance
  • Fluid Measurement
  • Feeding Assistance
  • Linen Replacements
  • Caregiver Relations
  • Observation Documentation
  • Needs Determination
  • Activities of Daily Living ADL Support
  • Vital Signs Collection
  • Electronic Recordkeeping
  • Emotional and Social Support
  • Patient Care Quality
  • Room Cleaning and Restocking
  • Attention to Detail
  • Emotional Intelligence
  • Care Monitoring
  • Multitasking and Prioritization
  • Patient Positioning
  • Willingness to Learn
  • Universal Precautions
  • Basic Life Support
  • Catheter Care
  • Verbal and Written Communication
  • Oral Hygiene
  • CNA Certification
  • Medical Terminology
  • Empathy and Compassionate Care
  • Quality Assurance
  • Blood Sugar Monitoring
  • HIPAA Compliance
  • Patient Safety Management
  • Calm Under Stress
  • Infection Prevention and Control
  • Intercultural Competence
Work History
08/2010 to 06/2018 Telemetry Technician/ CNA/Unit Secretary Burger King Corporation | Round Lake, IL,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Identified and documented data trends of pacers and AICDs, analyzing results and reporting issues.
  • Managed remote device interrogations via online websites, producing detailed reports in alignment with specifications of diverse providers.
  • Notified providers of changes in cardiac rhythms and ectopy activity.
  • Documented and interpreted heart rhythms and rates utilizing telemetry recordings.
  • Supported providers in medical interventions and emergencies, communicating effectively and taking action as directed.
  • Assisted providers with cardiac monitoring, therapeutic measures and procedures related to cardiac monitoring.
  • Monitored condition and performance of cardiac equipment, executing routine maintenance and scheduling repairs.
  • Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition.
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
  • Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
  • Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
  • Assisted cardiac nurses with patient care and room preparation for tests.
  • Reviewed patient medical history, previous cardiac tests completed and prior surgeries performed.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information and directed calls.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email or in-person to provide information.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Charted vital signs and added telemetry strips to charts.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Organized patient files and streamlined operations to improve efficiency.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
08/2013 to 05/2015 Personal Care Service Provider Catholic Health Initiative | Valley City, ND,
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
06/2006 to 08/2010 Restaurant Team Member Borriello Brothers Pizza | City, STATE,
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Recorded orders by answering customer questions and entering requests in system.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
02/2009 to 06/2010 CNA Parkmoore Village Health Care Center | City, STATE,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Expected in 12/2021 to to Associate of Arts | General Studies Pikes Peak Community College, Colorado Springs, CO GPA:
Expected in 10/2008 to to Certificate | CNA Front Range Nurses Aide Program, Colorado Springs, CO, GPA:
Expected in 10/2007 to to GED | Pikes Peak Community College, Colorado Springs, CO GPA:

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Resume Overview

School Attended

  • Pikes Peak Community College
  • Front Range Nurses Aide Program
  • Pikes Peak Community College

Job Titles Held:

  • Telemetry Technician/ CNA/Unit Secretary
  • Personal Care Service Provider
  • Restaurant Team Member
  • CNA

Degrees

  • Associate of Arts
  • Certificate
  • GED

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