Teen Services Coordinator Resume Example
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TEEN SERVICES COORDINATOR
Summary
Conscientious, experienced library support staff seeks employment within the PPLD Library System. Detail-oriented, highly organized and eager to be a part of a dynamic library team. Superb communication and interpersonal skills. Dedicated to fostering a welcoming and inviting library atmosphere for humans of all ages.
Highlights
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Accomplishments
- Developed, planned, coordinated and performed programming for Children, Young Adults and Adults.
- In 2004, I began a Teen Advisory Library Committee (T.A.L.C.) to assist with and perform many different volunteer and fund raising tasks, and help manage the young adult collection.
- Developed 4 collections; Anime, Graphic Novels, Video Games and the Non-fiction New Age/Metaphysical collection.
- Created and implemented presentations for SWKLS and KLA on Anime, Graphic Novels and Teen Programming for Kansas State Library's CE Program.
- Helped implement the Kansas Young Adult Librarian (KYAL) roundtable for KLA and served on the board for 4 years, also serving on the KLA Board as KYAL's Co-Chair for 2 years.
- Diversity & Multi-cultural awareness training completed in September 2015.
- 90+ hours of Continuing Education
- CPR certification
- At-home daycare specialist. Home Daycare owner/operator for 5 years.
Experience
Teen Services Coordinator02/2002 to 10/2015
Boys & Girls Clubs Of Metro AtlantaMarietta , GA
Boys & Girls Clubs Of Metro AtlantaMarietta , GA
- Managed the Young Adult area and collection
- Purposefully planned programs for teens and young adults
- Maintain the Polaris patron database including processing all patron applications. Database management
- Researched, planned and set up numerous informative library exhibits and bulletin boards.
- Adept at working with children, teens and young adults
- Proof reading specialist
- Story reading and puppeteer abilities.
- Test proctoring
- Creative questioning
- Outstanding social skills
- Compassionate
- Fast learner
- Common sense
- Strong graphic and visual sense
- Filing and data archiving
- Superb eye for detail
- Beginning yoga instructor
- Strong work ethic
- Reliable understanding of adolescent development
- Internet research
- Exceptional sense of aesthetics
- Intuitive people management skills
- Community advocate for teen services.
- Supervise, organize and schedule teen volunteers throughout the year, including during the Summer Reading Program.
- Planned Teen Summer Reading.
- Planned Adult Summer Reading for 4 years.
- Assisted with planning on Elementary and Tween Summer Reading Program for 13 years
- Teamed up on all age groups to implement the Annual Summer Reading Program for 13 years.
- Assist in programming for 0-12 children and Adults.
- Provide reference services by phone and in person.
- Assist Circulation staff with front desk operations.
- Help patrons with computer questions when needed.
- Checked in, checked out and renewed library materials using Polaris PAC.
- Instructed students on research techniques and the use of information technologies.
- Resolved patrons complaints tactfully and professionally.
- Located materials for students completing research projects.
- Trained many library staff to work at the circulation desk.
- Located requested books on the shelves and in the library database using the Polaris program.
- Designed and maintained the library website for 5 years.
- Trained staff, students and faculty on the use of library technology.
- Drove the expansion of library collections and programs in response to student and faculty needs and special requests.
- Sorted and shelved an average of 10 hours per week. page duties
- Coached students, faculty and staff in the use of electronic, print and Internet resources.
- Cleaned and repaired damaged books and library resource materials.
- Maintained complete and accurate records of all library transactions.
- Articulate, well-spoken, professional and mature
- Meticulous attention to detail in shelf reading.
- Good judgment, versatile, outgoing and dedicated
- Other duties as requested/required by management.
Restaurant/Lounge Manager and Manager on Duty01/1992 to 01/2002
Plaza Inn Hotel/Widow MaGee's Restaurant & LoungeCity , STATE
Plaza Inn Hotel/Widow MaGee's Restaurant & LoungeCity , STATE
- Carefully interviewed, selected, trained and supervised staff.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Interacted positively with customers while promoting hotel facilities and services.
- Organized special events in the restaurant, lounge and banquet areas including receptions, promotions and corporate luncheons.
- Correctly calculated inventory and ordered appropriate supplies.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Actively participated in ongoing customer service programs to build sales and rapport in the community.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
- Spoke with patrons to ensure satisfaction with food and service Stocked bar with beer, wine, liquor, and related supplies Trained new employees Completed liquor requisitions and supply lists Managed guest checks, collected cash and processed credit cards Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks Provided excellent customer service Served wine, and bottled or draft beer Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Verified amount of cash in the cash drawer against the day\'s receipts.
- Assertively up sold alcoholic beverages, appetizers and desserts.
- Routinely checked identification of patrons purchasing alcoholic beverages.
- Maintained a consistent, regular attendance record.
- Effectively and calmly resolved situations with intoxicated guests.
- Conducted product inventory.
Education
GED1986Garden City High SchoolCity, State, Finney
Skills
Excellent oral and written communication skills
Highly observant
Superior customer/patron service skills
Team player
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Resume Overview
School Attended
- Garden City High School
Job Titles Held:
- Teen Services Coordinator
- Restaurant/Lounge Manager and Manager on Duty
Degrees
- GED 1986
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