Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products.

  • Six Sigma Methodologies
  • Lean manufacturing
  • Health and safety regulations
  • Enterprise Resource Planning (ERP) Software
  • Machining and production standards
  • Machinery operations
  • Machining familiarity
Technician, 10/2019 - Current
Hyatt Hotels Corp. Oakland, CA,
  • Checked for leaks and defects on vacuum and mechanical assemblies.
  • Inspected and repaired program systems and components.
  • Tested components, assemblies and systems to diagnose problems.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
  • Monitored automobile market trends to determine customer demands, vehicle valuation and investment budgets.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Performed on-site visual inspections and leveraged market, inventory and industry expertise to make strategic automotive purchases.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Led safety meetings and maintained safe practices throughout the shop.
  • Learned all aspects of [System] and [System] to complete repairs according to up-to-date specifications and standards.
  • Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Developed systems to manage and control company inventories of parts and paints.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Fostered relationships with auction and fleet transportation professionals to streamline buying activities.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Provided leadership to [Number]+ employees and directed daily operations to grow and sustain auto repair business.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
  • Developed in-depth understanding of [Type] systems and components to more quickly and efficiently perform repairs.
  • Collaborated with [Job title] to delegate repair duties and maintain customer satisfaction.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.
  • Coordinated and oversaw vehicle bodywork while maintaining price point parameters to deliver profits.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
  • Performed diagnostics, troubleshooting and evaluations on [Equipment].
  • Completed logs and job reports for completed and pending service calls at shift end.
  • Maintained repair status in spreadsheets used in production department quality review meetings.
  • Executed routine maintenance on [Equipment] for [Type] processes.
  • Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Prepared operational reports and provided information to supervisors.
  • Organized, scheduled and assigned production work across team members for task balance.
  • Worked from complex and detailed manufacturing documentation and verbal instructions.
  • Monitored and logged all parts and devices used on each service call.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
  • Set up and verified functionality and availability of safety equipment.
  • Recommended corrective and preventive actions to boost product reliability.
  • Set up, configured and monitored safety equipment for use by technical personnel.
  • Adjusted production processes to increase productivity and reduce waste.
  • Managed quality control and maintained high level of customer satisfaction.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Delivered knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Worked from layout and work order, created programs and set up machines to produce required parts.
  • Reduced waste and streamlined schedules to optimize manufacturing processes.
  • Installed parts along production line in constant operation.
  • Installed [Type] machinery and [Type] equipment along with new and replacement parts.
  • Checked for leaks and defects on vacuum and mechanical assemblies.
  • Scheduled staff for optimal coverage to meet challenging daily production objectives.
  • Communicated product and machine failure details to design team and reliability departments.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Organized, analyzed and prepared technical data reports.
Overnight Stocker, 06/2016 - 08/2018
Michaels Stores Phoenix, AZ,
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Assessed floor displays to determine which merchandise required restocking.
Overnight Stocker, 06/2009 - 04/2014
Petco Staunton, VA,
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Checked shelves in [Type] department to ascertain which merchandise required replenishment.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
Machine Operator, 10/2003 - 09/2008
Victory Packaging Charlotte, NC,
  • Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
  • Adjusted controls to change machine settings, reducing errors of finished products.
  • Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper.
  • Set up and operated machines such as [Type] and [Type] to create high-quality [Industry] products.
Education and Training
High School Diploma: , Expected in 08/2003
J.A. Fair High School - Little Rock, AR

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